Jeffrey Perpuse

A detail-oriented professional with credit card experience, I excel in analyzing complex transactions and preventing financial loss. through advanced detection tools. I manage cases and client communications, ensuring prompt and accurate responses. My commitment to financial integrity is reflected in meticulous documentation and regulatory compliance. I’m eager to leverage my analytical skills and attention to detail.

Fraud Analyst | BDO Fraud Issuing Agent at Altius Inspiro Inc. ( May 2024 – Present)

• Reviewed and analyzed complex transactions to identify suspicious patterns and prevent potential financial loss.
• Utilized advanced fraud detection tools to identify flagged activities.
• Managed inbound calls to verify the legitimacy of transactions and outbound calls by conducted callouts to cardholders authenticity by following the PID process and also their transactions validity.
• Resolved account restrictions by processing immediate card blocks, reactivations, temporary unlocks, or escalating the issue to internal team for lifting the transaction security parameter based on risk assessment and addressed other fraud-related inquiries.
• Guided cardholders through essential processes and provided them with valuable fraud prevention tips.
• Meticulously maintained accurate records and endorsed critical concerns in designated trackers.

Legal Intern at Edge Point Infrastructure (Jan 2025– April 2025)

• Conducted research on legal matters and utilized online platforms for application processing, information retrieval, and compliance monitoring.
• Prepared and presented updates and comprehensive reports to paralegal and supervising lawyers on the status and progress of assigned legal tasks and ongoing case matters
• Handled the comprehensive management of legal documents and records, including processing, organizing, maintaining, and updating tracking systems.
• Conducted research on legal matters and utilized online platforms for application processing, information retrieval, and compliance monitoring.
• Prepared and presented updates and comprehensive reports to paralegal and supervising lawyers on the status and progress of assigned legal tasks and ongoing case matters.
• Handled the comprehensive management of legal documents and records, including processing, organizing, maintaining, and updating tracking systems.
• Supported the preparation and processing of permits and assisted with contract-related tasks
• Provided administrative and clerical support by managing legal files, handling correspondence, and communicating with internal parties, and preparing reports.

Bachelor of Science in Office Administration, Rizal Technological University (2021-2025)