Jelly Ann Torred

Detail-oriented Administrative Services Associate with experience supporting the Bids and Awards Committee (BAC). Skilled in document management, records maintenance, data entry, and coordinating procurement-related activities. Strong organizational and communication skills with the ability to handle multiple tasks efficiently and maintain accurate records. Seeking to leverage administrative expertise in a Customer Service Representative (Non-Voice) role.

Admin Services Associate at Bids and Awards Committee (2021-01 – 2024-12)

• Prepared, organized, and maintained procurement and bidding documents
• Coordinated with suppliers, contractors, and internal departments regarding procurement requirements.
• Performed data entry and document tracking to ensure compliance with procurement procedures.

Customer Support Representative at Four Aces Resources Management Group Co. (2019-01 – 2020-12)

• Assisted customers through phone, email, and chat support.
• Responded to customer inquiries and provided accurate information regarding products and services
• Resolve Customer Concerns, complaints in a professional manner.

Bachelor of Science in Office Systems Management – Negros Oriental State University-Bayawan - Sta.Catalina Campus (2011-01 – 2020-12)

– Bayawan National High School (2009-01 – 2010-12)