Jen Encinas
Shift Manager in McDonald's Karuhatan
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About
Motivated and results-driven BSIT graduate with nearly 5 years of experience in operations, customer service, team leadership, and administrative support. Seeking an onsite or hybrid opportunity where I can leverage my technical knowledge, organizational skills, problem-solving abilities, and strong work ethic to support business operations, contribute to team success, and continuously grow professionally.
Experience
Shift Manager in McDonald's Karuhatan - Golden Arches Development Corporation - Karuhatan
(2025-07 - 2026-06)
- Oversaw daily store operations, team performance, and customer service to achieve operational goals and maintain service excellence.
- Managed staff scheduling, cash handling, inventory control, and operational reporting while ensuring compliance with company policies and food safety standards.
On the Job Trainee (OJT) - City Hall of Valenzuela - Valenzuela
(2024-12 - 2025-05)
- Assisted in administrative tasks, filing, and documentation.
- Coordinated with departments and supported processing of permits and reports.
Service Crew in McDonald's NLEX Drive and Dine - Golden Arches Development Corporation - NLEX
(2021-10 - 2025-07)
- Assisted customers with orders and ensured positive guest experience.
- Prepared food and maintained cleanliness and quality standards.
Education
Bachelor of Science - Information Technology - Our Lady of Lourdes College (2025)
Senior High School - Humanities and Social Sciences - Our Lady of Fatima University (2019)
Junior High School - Grade 10 - Maysan National High School (2017)
