Jenevieve Panes

Results-driven individual focused on improving team performance and customer satisfaction. Experienced in training staff and implementing inventory management strategies that enhance efficiency. Adept at maintaining accurate records and fostering effective communication across diverse teams.

VIRTUAL ASSISTANT (AI TRAINER) - Online Helpers - Hi Auto

(2024-07 - 2026-07)

• Trained new AI trainers on operational protocols, fostering consistency and quality in training.
• Processed guest orders in dynamic conversational drive-thru, ensuring accurate and timely service.
• Delivered exceptional customer service through company's system, enhancing guest experience.

ACCOUNT OFFICER - Fuji Trading Co., LTD. Marine Supply and Engineering - Dasmariñas, Cavite

(2023-11 - 2024-07)

• Standardized quarterly inventory reporting and analysis, instituting corrective actions for victualing budget and overstocking to maintain current inventory records.
• Maintained consistent email communication with ships and suppliers to confirm and track orders and verify price revisions on purchase orders.
• Researched and evaluated suppliers based on availability, quality, selection, and price to ensure optimal procurement decisions.
• Updated general ledger of accounts with current, accurate and industry-compliant data to meet all internal and external audit requirements Communicated with diverse captains to facilitate smooth operations and enhance collaboration across international teams.

CASHIER TEAM LEADER - Bonchon Scottland inc. - Trece Martires City, Cavite

(2018-02 - 2021-04)

• Trained new cashiers, providing clear directions and guidelines for effective job performance.
• Maintained cash registers and contents, ensuring accuracy in daily cash transactions
• Ensured clean and hygienic work environment, promoting positive organizational image to customers.
• Ensure information is accurate and valid by creating and updating records.

Bachelor of Science - Entrepreneurship - City College of Trece Martires (2023)