Jenna Lacson

To work in a challenging and dynamic environment where I can improve my abilities, learn new skills, and use my dedication and hard work to support the goals of the company.

Administrative Assistant - Fukurou Nihonryori - Cainta, Rizal

(2026)

• Keeping records of sales, purchases and employees, assisting with basic billing and record tracking, helping with basic payroll and expenses, making sure health and safety rules are followed, and coordinating with suppliers to ensure everything needed is available.

Property Valuation Officer II - Cuervo Appraisers Inc. - Pasig City

(2016 - 2025)

• Organizing and maintaining property records, scheduling site inspections, preparing and filing appraisal reports, communicating with clients and government offices, managing documents and data entry, and ensuring all paperwork follows legal and regulatory requirements.

Customer Service Representative - PCCW Teleservices - Pasig City

(2013 - 2014)

• Handling customer inquiries about flights, bookings, and policies, updating passenger information in the system, processing reservations, changes, and cancellations, documenting calls and customer concerns, coordinating with other departments when needed, and ensuring accurate records while following company procedures and service standards.

Library Assistant - Holy Angel University - Angeles City, Pampanga

(2011 - 2013)

• Organizing and cataloging books and materials, assisting with check-ins and check-outs, maintaining records of borrowed items, helping visitors find resources, answering basic inquiries, managing library databases, and ensuring the library is clean, orderly, and follows established rules and procedures.

Bachelor of Science - Hospitality Managment - Holy Angel University (2009 - 2013)