Jennifer Jacob
Quality Assurance Analyst
Talent
Quezon CityMember since May 26, 2026
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About
Highly motivated and reliable professional seeking a challenging role to contribute skills and experience to the company's success.
Experience
Quality Assurance Analyst - SGT Communications
- Performed quality assurance for sales accounts.
Customer Service Associate - Teletech - Quezon City
- Managed inquiries via LOB, OB, email, and chat.
Customer Service Representative - Teleperformance - Pasig City
- Handled financial accounts, collections, and billing.
Technical Support Representative - Convergys - Quezon City
- Provided phone support for LOB.
Technical Support Representative - Transcom - Mandaluyong City
- Supported internet, phone, and TV services.
Education
Bachelor of Science - Office Administration - Polytechnic University of the Philippines
