Jenny Lyn Querubin

Supported end-to-end crew coordination, including scheduling interviews, medical exams, and training for seafarers Assisted in recruitment by screening applications and maintaining an updated crew database Prepared, verified, and monitored crew documentation (passports, visas, licenses, and certificates) to ensure compliance with maritime regulations

CREWING ASSISTANT - Cassiopeia Marine Services Inc.

(2020-12 - 2022-09)

• Supported end-to-end crew coordination, including scheduling interviews, medical exams, and training for seafarers
• Assisted in recruitment by screening applications and maintaining an updated crew database
• Prepared, verified, and monitored crew documentation (passports, visas, licenses, and certificates) to ensure compliance with maritime regulations
• Coordinated crew deployment by arranging travel, accommodation, and joining instructions
• Acted as a point of contact for seafarers, providing timely updates on deployment and documentation status
• Maintained accurate records and generated reports on crew availability, deployment, and document validity
• Provided administrative support to crewing officers, including data entry, filing, and email correspondence

SETTLEMENT OFFICER - SYKES Philippines

(2016-10 - 2019-04)

• Managed settlement process for approved loan applications, ensuring all conditions were met prior to funding
• Reviewed loan documents and supporting requirements to ensure accuracy, completeness, and compliance with lender policies and Australian regulations
• Verified key loan details including loan amount, interest rates, fees, and security information
• Coordinated with brokers, lenders, solicitors, agents, and clients to facilitate smooth and timely settlements
• Prepared settlement figures and documentation required for funding and completion
• Monitored outstanding conditions and proactively followed up to avoid delays in settlement
• Arranged and confirmed disbursement of funds, ensuring correct allocation to relevant parties
• Updated CRM systems and maintained accurate loan records throughout the settlement process
• Assisted in resolving pre- and post-settlement issues, discrepancies, and documentation concerns
• Generated reports and maintained organized records to support compliance and audit requirements
• Strong attention to detail and accuracy in handling financial and client documents
• Knowledge of Australian lending and settlement processes
• Strong communication and stakeholder coordination
• Time management and ability to meet deadlines
• Experience with CRM systems and document management
• Experienced in fast-paced administrative environments requiring coordination, compliance, and time-sensitive processing

ADMIN ASSISTANT - Asian Development Bank

(2015-07 - 2016-05)

• Provided administrative and operational support by managing schedules, coordinating meetings, and handling day-to-day office tasks
• Prepared and reviewed documents, reports, and correspondence, ensuring accuracy and proper formatting based on organizational standards
• Applied strong data entry and record management skills to maintain accurate databases and organized filing systems
• Coordinated with internal teams and external stakeholders to follow up on requirements, resolve issues, and ensure timely completion of tasks
• Supported document verification and compliance processes, leveraging experience in reviewing loan applications and supporting documents
• Assisted in tracking tasks, deadlines, and project updates, ensuring timely submission and completion of deliverables
• Managed email correspondence and inquiries professionally, providing clear updates and maintaining effective communication
• Supported basic financial and administrative processes such as tracking expenses, preparing reports, and handling documentation
• Improved efficiency in document handling and tracking through strong attention to detail and organization
• Maintained high accuracy in data entry and document verification, minimizing errors and delays

CREWING OFFICER - OSG Shipmanagement Manila, Inc.

(2008-06 - 2014-06)

Manages the recruitment, deployment, and welfare of crew members, ensuring vessels are staffed with qualified personnel and compliant with maritime regulations

FLAGSTATE OFFICER - Michaelmar Phils., Inc.

(2006-10 - 2007-06)

The role of a Flag State Officer involves overseeing the documentation and compliance of seafarers with international standards and regulations

DOCUMENTATION OFFICER - Adfil Shipmanning & Management Corp.

(2005-06 - 2006-06)

Responsible for managing and maintaining accurate records, reports, and documentation within an organization, ensuring compliance and effective communication across teams

DOCUMENTATION OFFICER - Inter-World Shipping Corporation

(2004-03 - 2005-02)

Responsible for managing and maintaining accurate records, reports, and documentation within an organization, ensuring compliance and effective communication across teams

BS - Computer Engineering - AMA Computer University (2004-03)