Jesebel Jovero

Dispatch Specialist with 2+ years of experience coordinating dumpster rental, portable toilet, trash-out, and field service operations. Experienced in dispatching drivers and service crews, scheduling pickups and deliveries, route optimization, customer service, invoicing, and job tracking. Proficient in Docket, ServiceCore, Samsara, and Fleetio with a strong understanding of logistics, fleet coordination, work orders, and service scheduling.

Recognized for excellent communication, problem-solving, and maintaining efficient daily operations in fast-paced environments.

Sales & Logistics Coordinator - North Carolina

(2024-04)

Managed the complete dispatch lifecycle for dumpster rental, portable toilet, trash-out, and field service operations for two North Carolina-based companies.

• Scheduled dumpster deliveries, exchanges, removals, portable toilet servicing, and trash-out jobs while maximizing route efficiency.
• Coordinated daily dispatch activities using ServiceCore and Docket to assign drivers, crews, and equipment.
• Optimized driver routes based on service priority, location, and customer requests.
• Processed quotes, work orders, invoices, and job completion records.
• Communicated with customers regarding delivery schedules, pickups, delays, and service updates.
• Worked closely with operations, drivers, technicians, and sales teams to ensure on-time service completion.
• Maintained accurate dispatch logs, customer records, and fleet activity using Samsara and Fleetio.
• Reduced scheduling conflicts by monitoring daily job boards and proactively adjusting routes.

Bachelor of Science in Physical Education – Gordon College (2022)