Jess Roquin Rosal
Results-driven Sales and Customer Service professional
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About
Results-driven Sales and Customer Service professional with over 6 years of experience in appointment setting, lead generation, and cold calling. Proven ability to engage prospects, build strong pipelines, and consistently drive revenue through consultative selling and upselling strategies. Self-motivated, adaptable, and skilled at working independently while maintaining high performance standards.
Experience
Solar Appointment Setter - Renu Solar and Roofing
(2024-04 - 2026-04)
- Generate high-quality homeowner leads and schedule solar consultation appointments
- Contact prospects via phone, SMS, email, and other outreach channels
- Qualify leads based on interest, energy usage, property eligibility, and readiness
- Educate homeowners on solar benefits, savings, and available programs
- Maintain accurate records and follow-ups using CRM systems
Appointment Setter / Chase Specialist - Rise Power
(2023-08 - 2024-12)
- Conducted outbound calls to prospective clients using provided lead lists
- Scheduled consultations between prospects and sales representatives
- Followed up with unreachable leads to maximize conversion opportunities
Appointment Setter - Call Center Doctors
(2022-05 - 2023-08)
- Contacted confirmed homeowners to set in-person or phone appointments
- Managed and maintained a structured pipeline to ensure attendance and document submission
- Coordinated follow-ups to secure commitment from prospects
Appointment Setter - Rivus Energy - Kansas City, MO, USA
(2022-03 - 2022-05)
- Called verified homeowners to set face-to-face or virtual appointments
- Maintained organized pipelines to ensure appointment adherence
- Ensured collection of required documents (e.g., electricity bills)
Appointment Setter & Sales Closer - Lets Go Solar - Gordon, NSW, Australia
(2021-11 - 2022-01)
- Identified customer needs and recommended suitable solar solutions
- Generated leads, closed sales, and upsold solar and battery systems
- Built strong relationships with clients to drive conversions
Business Development Manager / Solar Sales Specialist - Sunny Money
(2020-10 - 2021-10)
- Generated leads and closed sales for solar systems
- Increased revenue through upselling solar and battery solutions
- Managed client relationships and sales pipeline
Sales Executive Agent - Forward BPO / HIVE
(2019-06 - 2020-02)
- Verified and qualified potential clients for business opportunities
- Closed deals and upsold products to maximize revenue per sale
FTB Sales Agent - 411 BPO
(2017-06 - 2019-06)
- Conducted consultations with clients regarding health conditions
- Set appointments and qualified leads
- Promoted and upsold health supplements
- Consistently met monthly sales targets
Appointment Setter / Quality Assurance - Live2Sell Group of Companies
(2015-02 - 2017-03)
- Prospected IT professionals for new business opportunities
- Monitored team performance and conducted weekly evaluations
- Tracked industry trends to improve outreach strategies
Education
Bachelor of Science - Information Technology - University of Cebu – Banilad
