Jharri James Cabanalan
Community Safety representative Tier 2
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About
Experienced Trust & Safety professional specializing in gaming account moderation and child safety. Proven track record in handling complex Tier 2 escalations and reviewing sensitive content to enforce platform policies. Skilled at monitoring user-generated content, detecting fraud, and preventing harassment to maintain a secure digital environment. Flexible, detail-oriented, and capable of supporting multiple lines of business while maintaining strong emotional resilience.
Experience
Community Safety representative Tier 2 - Telus Digital - Taguig City
(2025-10)
Experienced Trust & Safety professional specializing in gaming account moderation and child safety. Proven track record in handling complex Tier 2 escalations and reviewing sensitive content to enforce platform policies. Skilled at monitoring user-generated content, detecting fraud, and preventing harassment to maintain a secure digital environment. Flexible, detail-oriented, and capable of supporting multiple lines of business while maintaining strong emotional resilience.
Content moderator - Task us - antipolo city
(2023-01 - 2025-06)
I handled Social media platform and dealt with disturbing content and messages around the world to make platform safe.
Education
BSBA - financial management - Trinity university of Asia (2014-08 - 2018-12)
