Restaurant Manager - Popeyes Philippines Inc (PLK)
(2023-07)
- Manage Daily store operation including opening/Closing procedure inventory and cash control.
- Implemented best practices for customer service, ensuring that all guest had positive dining experience.
- Developed and Monitored food cost control, labor Management and scheduling.
- Implemented enforced food safety and sanitation standard.
- Train new employees and Developed Implemented operational policies and procedure.
- Monitor business to ensure that they efficiently and effectively provide needed service while staying within budgetary limits.
- Monitor and controlling Profit and lost of the business.
Area Manager - Hard Discount Philippines Inc. (Supermarket)
(2022-02 - 2023-06)
- Overall in charge of business operations.
- Handling high level of customer satisfaction through excellent service.
- Monitoring of Inventory Ad Shrinkage.
- Monitoring of sales goals, sales planning target, training and potential business development.
- Handling of new employees hired training as part of human resources.
- Recruiting, training, supervising and appraising staff.
- Managing budgets, maintaining statistical and financial records.
- Dealing with customer queries and complaints.
- Overseeing pricing and stock control.
Restaurant Manager - Jollibee Food Corporation (JB PARTAS)
(2020-09 - 2022-01)
- Implements new launch product or services.
- Analyzing market trends and preparing forecast.
- Monitoring sales & managing budget.
- Coordinate marketing strategies with the sales target.
Store Manager - Alfamart Inc. (SM Hypermarket)
(2016-08 - 2020-08)
- Handling high level of customer satisfaction through excellent service.
- Manage team, including cashier and people working in the floor.
- Overseeing pricing and stock inventory control.
- Monitoring sales goals, sales target and train, motivating and providing feedback in store.
Retail Sales Manger - Airfreight 2100 Inc
(2015-06 - 2016-08)
- Manage team, including cashier and people working in the floor shift scheduled.
- Monitor daily banking is reconciled with no discrepancies, completing all updating document records.
- Assist customer with refunds/exchange and resolve craft problem.
- Handling customer complain and issues and maintain inventory items with stocks.
Crew Leader - Jollibee Food Corporation
(2009-01 - 2014-03)
- Receiving of money and balancing cash register.
- Monitor supplies and sales target by the team management.
- Train new hired crew, bases on standard policy.
- Handling of shift scheduling, customer complain.
- Serve customer politely and handle various duties.
