Jissele Espina

Results-driven and dependable professional with experience in providing administrative support and exceptional customer service. Proficient in managing documents, organizing schedules, handling data entry, and coordinating communications. Known for strong organizational skills, attention to detail, and the ability to multitask effectively in fast-paced environments. Committed to supporting team efficiency and contributing to the overall success of the organization.

CUSTOMER SERVICE REPRESENTATIVE – OUTBOUND SALES - ResultsCX Lipa

(2022-06 - 2026-01)

• Handled customer inquiries and account concerns through phone support
• Maintained accurate customer information and records
• Managed data entry, call logs, and reporting using company systems
• Provided excellent customer service and built strong customer relationships
• Achieved sales and performance targets in a fast-paced environment
• Collaborated with team members to ensure smooth daily operations

INTERN - Red Lion Summit Life Insurance Agency Inc. – Pru Life UK

(2022-01 - 2022-05)

• Assisted with administrative and documentation tasks
• Organized and updated client records and reports
• Supported daily office operations and correspondence
• Coordinated schedules and appointments
• Handled filing and documentation of client requirements

Bachelor of Science in Business Administration - Business Administration - Batangas State University – Rosario Campus (2018 - 2022)

Accountancy, Business and Management - Accountancy, Business and Management - Taysan Senior High School (2016 - 2018)