Joanna Joyce Mabute

Dedicated and adaptable professional with experience in Accounts Receivable and Administrative Support. Skilled in handling financial processes, client communication, and administrative operations with accuracy and efficiency. Eager to contribute my expertise in financial planning, budgeting, and customer relations to support company objectives while pursuing continuous professional growth.

Support Admin Reliever at ActionLabs IT Services (2025-11 – Present)

• Provided administrative and operational support, including document preparation, data entry, filing, records management, and front desk operations to ensure smooth daily branch activities.
• Monitored and maintained inventory records for computers, IT equipment, and technical parts, ensuring accurate tracking of item movement.
• Responded to customer and client inquiries regarding warranty units, providing updates and coordinating with the technical team to ensure timely resolution.
• Prepared branch reports, managed documentation, and maintained accurate records while ensuring confidentiality and compliance with company procedures.
• Processed and facilitated business permit renewals, coordinating requirements and submissions with relevant government agencies to ensure regulatory compliance.

Account Receivable Analyst at Al Gurm Real Estate L.L.C. (2025-08 – 2025-10)

• Managed the full lifecycle of lease documentation, including agreements, amendments, terminations, and Ejari processing, ensuring accurate entry and compliance within accounting systems.
• Processed and recorded tenant payments via cash, bank transfer, and bank cheque, including rent, security deposits, commissions, and sales invoices.
• Supported collections and accounts receivable follow-up, generating delinquency reports to improve cash flow.
• Coordinated with tenants and internal departments on lease and financial matters while maintaining organized digital and physical records for audits and reporting.

BSBA in Financial Management – La Salle University - Ozamiz City (2019 – 2024)

ABM Strand in Senior High School – Liceo de Cayagan University (2017 – 2019)