Joemari Cunanan
Hospitality professional with 9+ years of cruise line experience
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About
Hospitality professional with 9+ years of cruise line experience with Royal Caribbean Cruise Line, specializing in bartending, beverage operations, guest engagement, premium beverage service, and revenue generation. Experienced in high-volume international hospitality environments, consistently delivering exceptional guest experiences, maintaining beverage quality standards, and supporting operational excellence. Strong expertise in mixology, inventory control, team leadership, upselling, and responsible alcohol service.
Experience
Lead Bartender - ROYAL CARIBBEAN CRUISE LINE
(2024-01)
- Deliver premium beverage service across multiple onboard venues serving international guests.
- Prepare and serve cocktails, wines, beers, spirits, and specialty beverages while maintaining company standards.
- Support beverage operations, inventory control, and stock management activities.
- Coach and assist team members on beverage preparation, service standards, and guest engagement.
- Drive beverage revenue through effective product recommendations and upselling techniques.
- Ensure compliance with sanitation, safety, and responsible alcohol service requirements.
- Recognized through Employee of the Month nomination in 2025 for service excellence and operational performance.
Bartender - ROYAL CARIBBEAN CRUISE LINE
(2020-01 - 2024-12)
- Prepared classic and contemporary cocktails according to company specifications.
- Provided personalized service to guests from diverse international backgrounds.
- Promoted premium beverage packages and specialty products to support revenue targets.
- Maintained bar cleanliness, product quality, and operational efficiency.
- Assisted with inventory tracking and stock replenishment.
Barista - ROYAL CARIBBEAN CRUISE LINE
(2017-01 - 2020-12)
- Prepared specialty coffee beverages while maintaining quality and presentation standards.
- Delivered exceptional customer service in a fast-paced café environment.
- Supported merchandising, inventory management, and sales initiatives.
Restaurant Attendant - ROYAL CARIBBEAN CRUISE LINE
(2016-10 - 2017-12)
- Provided food and beverage service while maintaining high guest satisfaction.
- Assisted with dining room setup, service execution, and table maintenance.
- Developed strong hospitality, communication, and teamwork capabilities.
Education
Bachelor of Science - Hotel and Restaurant Management
Major - Cruise Line Operations
