Joevette Martos

I am a reliable and detail-oriented Virtual Medical Receptionist with experience supporting an Australian psychology and telehealth clinic remotely. I have strong experience in appointment scheduling, inbox and email management, patient communication, intake coordination, invoicing, and administrative support. I also have a background in accounting and administration, which has helped me develop strong organizational skills, accuracy, and attention to detail.

I am proactive, organized, and comfortable working independently in fast-paced healthcare environments.

Virtual Medical Receptionist / Administrative Assistant

Australian Psychology & Telehealth Clinic | Remote

2024 – Present

-Served as the direct first point of contact for clients and practitioners through phone, email, SMS, and telehealth coordination.

-Managed appointment scheduling, calendar coordination, intake forms, and administrative support.

-Handled inbox and email management daily, ensuring all emails and client concerns were attended to promptly with minimal to no unread emails left during working hours.

-Communicated with empathy, professionalism, and patience, especially when supporting clients experiencing stress, anxiety, or mental health concerns.

-Assisted with invoicing, telehealth coordination, and maintaining organized clinic workflows

Accountant / Administrative Officer

Missionaries of Our Lady of La Salette

2012 – 2024

-Managed bookkeeping, payroll, financial reports, and office administration

-Handled documentation, email management, scheduling, and administrative support

-Assisted with daily operations while maintaining accuracy and organization

Bachelor of Science in Accountancy - Polytechnic University of the Philippines