John Carlo de Leon

Banking Associate with 5 years of retail banking experience in cash handling, customer service, account opening, OTC transactions, reconciliation, and compliance. Skilled in accurate transaction processing, client assistance, and efficient branch operations.

Bank Teller - China Banking Corporation

(2022-01 - 2025-12)

• Managed daily banking transactions including deposits, withdrawals, payments, and account services while ensuring accuracy and compliance.
• Assisted customers with banking inquiries, product recommendations, and account-related concerns to provide excellent client service.
• Maintained accurate cash handling, transaction records, and daily account reconciliation.

Bank Teller - United Coconut Planters Bank (UCPB)

(2020-02 - 2022-01)

• Processed high-volume financial transactions while maintaining accuracy, security, and adherence to banking procedures.
• Provided customer support by addressing account concerns and assisting clients with banking products and services
• Ensured proper documentation, cash balancing, and compliance with branch operations

Administrative Assistant - Fast Service Corporation - Edward Keller Philippines Inc.

(2019-09 - 2019-11)

• Supported administrative operations through record management, scheduling and documentation
• Assisted HR activities including applicant screening, interview coordination and recruitment support
• Maintained organized employee records and office files to support daily operations

BSBA - Human Resource Development Management - Laguna College of Business and Arts (2015 - 2019)

Secondary - Highschool - Saint John Colleges (2011 - 2015)

Primary - Elementary - Saint John Colleges (2005 - 2011)