John Francis

Results-driven professional with extensive experience in teachers loan lending, sales management, and client relationship development. Demonstrated success in generating high-volume loan releases, expanding market penetration, and maintaining strong partnerships with schools, businesses, offices and other educational institutions. Skilled in territory management, credit assessment, loan processing, and team leadership, with a proven ability to exceed sales targets and contribute to organizational growth.

MARKETING OFFICER (Junior Assistant Manager) at China Bank Savings, Inc. (2024-07 – Present)

• Achieves assigned sales targets, budgets, and business objectives.
• Supervises and supports sales teams to improve performance and productivity.
• Ensures compliance with company policies, CSR programs, and operational requirements.
• Monitors and drives attainment of territory goals and KRAs.
• Develops strategies to support business growth.
• Provides recommendations to enhance sales and marketing initiatives.

SERVICE HEAD (Supervisor) at China Bank Savings, Inc. (2021-07 – 2024-06)

• Oversees business operations and ensures achievement of service and operational objectives.
• Supervised and enhances the productivity and efficiency of branch personnel.
• Ensures excellent customer service and compliance with company policies and procedures.
• Maintains accurate and complete loan documentation.
• Reviews and approves loans within authorized credit limits.

AGENT SUPERVISOR at CARD Bank, Inc. (A Microfinance-Oriented Rural Bank) (2019-03 – 2021-06)

• Trains, provided technical assistance & supports to Mobile Banking Agents
• Ensures compliance with company policies and BSP regulations.
• Coordinates with Unit and Area Managers to achieve business goals.

CUSTOMER SERVICE OFFICER at CARD Bank, Inc. (A Microfinance-Oriented Rural Bank) (2017-04 – 2019-03)

• Promotes savings products and acquires new clients and process savings account openings.
• Ensures compliance with BSP account opening regulations.
• Maintains savings reports and supports performance monitoring.

ACCOUNT OFFICER at CARD Bank, Inc. (A Microfinance-Oriented Rural Bank) (2014-03 – 2017-04)

• Handles client accounts and monitors client's development.
• Processes and evaluates loan applications and conducts credit investigations.
• Monitors collections and portfolio quality.
• Prepares loan documents and maintains proper records.

Bachelor of Science in Information Technology – West Visayas State University (2012)