Erlyn Viado

Service Officer / Junior Assistant Manager

Talent

PasayMember since July 13, 2026

ATM maintenanceAccount openingOver the counter transactionsForeign exchange transactionsSignature verificationCounterfeit detection

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ATM maintenanceAccount openingOver the counter transactionsForeign exchange transactionsSignature verification

About

To secure a challenging position that could offer opportunities for career advancement and professional growth while thoroughly utilizing my creative skills and capabilities that will keep me open to new learning experiences and financial stability

Experience

Service Officer / Junior Assistant Manager - Rizal Commercial Banking Corporation - RCBC Alabang Madrigal Branch, CTP Bldg. Investment Drive, Alabang Madrigal Business Park, Ayala Alabang Muntinlupa City

(2022-12)

Maintaining adequate control in custody of cash.
Act as overall custodian of Cash in Vault and 2 ATM.
Maintaining optimum cash level.
Monitoring of Cost Control Budget Allocation
Accurate recording and accounting of all cash transactions.
Serving cash requirement of teller.
Responsible for requesting / delivery cash from Cash Center and vice versa
Handles ATM maintenance jointly with co officer.
Review and verifies of all term's placement, such as TD and other investment account.
Review / approve all opening of accounts
Review / approve branch transactions up to establish limit.
Sign MC and other negotiable instruments and internal ticket up to limit set.
Handles 2 units of ATM Machine
Overrides teller / SA transactions.
Handles and process Outward clearing items / CICS
Handles and process RTO / Returned Check
Handles disposition of unfunded clearing checks within clearing cut-off time.
Performs lobby maintenance, ensuring that clients will be served the soonest time (clients waiting for queueing)
Responsible for coaching of staff
Responsible for all emails and other channels of communications of the branch.
Custodian and monitoring of all accountables, such as passbooks, pre-encoded checkbooklets, managers check, demand draft etc.
Custodian and responsible for monitoring of in and out of working supplies
Handle requisition and replenishment of supplies of the branch, and repairs.
Ensure all the teller's transactions and all account opening documents were all uploaded in the system at the end of the day.
Safekeep all checkbook re-order of clients.
Responsible in monitoring of in and out of Items held for Safekeeping.
Co-custodian of Non-Personalized and Personalized ATM cards.
Perform daily huddle to ensure that communications are open and staff are updated in branch circulars, memos and the like.

Service Head / First Officer - Citystate Savings Bank Inc. - #10 National Road, Putatan Muntinlupa City

(2017-09 - 2022-11)

Act as overall custodian of cash and jewelry vault.
Maintaining adequate control in custody of cash.
Maintaining optimum cash level.
Maintaining of petty cash fund.
Accurate recording and accounting of all cash transactions.
Serving cash requirement of teller.
Custodian of all pawned items.
Handles ATM maintenance jointly with one staff.
Handles / process of all term s placement, such as SSA, TD and other investment account.
Review / approve all opening of accounts
Review / approve branch transactions up to establish limit.
Sign MC and other negotiable instruments and internal ticket up to limit set.
Overrides teller / CSA transactions.
Handles and process RCOCI.
Handles disposition of unfunded clearing checks within clearing cut-off time.
Ensure that all collections pertaining to Bayad Center and other Sister company collection are properly remitted on time.
Handles and process Outward clearing items / CICS
Handles and process RTO / Returned Check
Performs lobby maintenance, ensuring that clients will be served the soonest time (clients waiting for queueing)
Responsible for coaching of staff
Responsible for all emails and other channels of communications of the branch.
Custodian and monitoring of all accountables, such as passbooks, pre-encoded checkbooklets, managers check, demand draft etc.
Custodian and responsible for monitoring of in and out of working supplies
Handle requisition and replenishment of supplies of the branch, and repairs.
Ensure all the teller's transactions and all account opening documents were all uploaded in the system at the end of the day.
Safekeep all checkbook re-order of clients.
Responsible in monitoring of in and out of Items held for Safekeeping.
Co-custodian of Non-Personalized and Personalized ATM cards.
Perform daily huddle to ensure that communications are open and staff are updated in branch circulars, memos and the like.

Service Teller / New Accounts Teller - Citystate Savings Bank Inc. - Citystate Center Bldg. Shaw Blvd., Pasig City

(2014-05 - 2017-08)

Responsible in acceptance of all Over the Counter Transactions. Such as:
Cash Deposit, Check Deposit, Withdrawals, Encashment, Bills Payment and other Government agencies such as SSS Payment and Philhealth, Foreign Exchange Transactions.
Performs Jewelry Loan Release (New Loan), Redemption and Renewal Transactions.
Performs the opening of accounts, ensures that ID's and other confidential documents are genuine.
Performs KYC to walk-in clients.
Acts as Officer in Charge in the absence of Service Head.
Assists Service Head in ATM Loading and Unloading.
Co-custodian of Main Vault, Inner Vault and ATM Combination.

Finance Assistant - Archipelago Philippine ferries Corp - Madrigal Business Park, Alabang Muntinlupa City

(2013-06 - 2013-12)