Digital Marketing Specialist - Spectrum Custom Packaging
(2023-09 - 2026-08)
- Develop and execute digital marketing campaigns across web, email, and social media channels
- Create SEO-optimized content, including website copy, blogs, email campaigns, and social media posts.
- Design engaging graphics and edit promotional videos to support marketing initiatives and brand awareness.
- Manage and optimize the company website, landing pages, and digital content for user experience and search performance.
- Monitor campaign performance using analytics tools and implement data-driven strategies to improve engagement, traffic, and conversions.
- Edit short- and long-form videos for website and social media accounts
Video Editor - E8 Production
(2022-05 - 2023-09)
- Edit short- and long-form videos for E8's clients' website and social media accounts
- Take charge of video ideation and creation
- Ensure videos meet the marketing team's specifications and guidelines
- Implement creative notes from stakeholders
- Offer customers peerless digital experiences
Content Moderator - Video Sharing Websites - Denver, CO, US (Remote)
(2021-08 - 2022-04)
- Reviews videos to remove offensive, inappropriate, and harmful contents before reaching the people online
- Monitoring social media channels for illegal activity or violations of company policies
- Reviewing content for libelous statements or violations of intellectual property rights such as copyright infringement or trademark infringement
- Reviewing content for legality in order to remove any illegal or inappropriate material
- Determine the flagged and monitoring the site by reviewing the video content by meeting the criteria and guidelines
Booking, Social Media Manager, Video Editor - Bali Haven Sarangani - General Santos City
(2020-05 - 2021-08)
- Handles all bookings via telephone and social media & responds to phone calls and inquiries through social media
- Creates marketing design to attract more customers on all social media platforms
- Interacting with customers and other stakeholders via the company's social media accounts
- Analyzing the company's digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvements
- Researching social media trends and informing management of changes that are relevant to the company's marketing activities
Customer Service Specialist - iQor - Davao City
(2019-05 - 2020-05)
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Meet personal or customer service team sales targets and call handling quotas
- Keep records of customer interactions, process customer accounts and file documents
- Take the extra mile to engage customers
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
