Jomari Aquino

Customer-focused professional with experience in customer service, procurement support, inventory coordination, and logistics. Skilled in supporting purchasing, stock management, material receiving, and daily operations while delivering exceptional client service. Highly organized, detail-oriented, and adaptable, with strong communication skills and the ability to thrive in fast-paced environments.

Customer Service Representative - Trainer - Shamal Holding L.L.C - Business Bay, Dubai, UAE

(2024-01)

• Scheduled classes, training, and program bookings while managing changes as needed.
• Coordinated with suppliers and logistics teams to ensure timely and accurate product deliveries.
• Kept supplies, equipment and facilities in good order for clients use.
• Recorded and tracked merchandise sales, preparing regular sales and inventory reports.
• POS system operation and payment processing
• Coordinated class schedules and maintained attendance records.

Technician - American University in Dubai - Dubai, UAE

(2023-04 - 2023-12)

• Responded to maintenance requests and completed work orders in a timely manner to ensure a safe learning environment.
• Inspected and tested machines, instruments and other electronic equipment to detect and fix faults.
• Scheduled preventive maintenance to reduce the likelihood of unexpected breakdowns.
• Cooperated with staff and other contractors to finish or hand over tasks smoothly for successful project completion.

Procurement Coordinator - Teleperformance

(2022-03 - 2023-03)

• Managed end-to-end procurement activities, including sourcing, RFQs, purchase order processing, and supplier coordination.
• Coordinated warehouse deliveries and ensured accurate receipt of imported goods.
• Collaborated with internal teams to support procurement planning, inventory replenishment, and project requirements.

Public Service Officer - City Government of Calamba - Calamba, Philippines

(2021-11 - 2022-11)

• Facilitated communication between government agencies, locals and organisations.
• Oversaw the scheduling and organisation of public events, ensuring high levels of participation and engagement.
• Built and maintained relationships with local authorities to understand impact of policies.
• Managed public enquiries via phone, email, and in person, providing timely and accurate responses to enhance citizen satisfaction.

Bachelor of Science - Criminology - St. Joseph Colleges

High School Graduate - St. Benilde International School