Jonelyn Pontero

Customer service representative with more than 10 years of experience providing professional service and attention to customers, plus a providing quick and friendly assistance and proper handling manual or electronic devices.

Toll Teller - Manila Toll Expressway Systems, Inc. (MATES) - Calamba City Laguna

(2018-10)

• Manage payments
• Accurately handle cash and electronic toll devices.
• Provides good customer service to customers/motorist.

Parking Cashier - Integrated Workers Service Cooperative - Muntinlupa City

(2017-12 - 2018-08)

• Manages parking facility payments.
• Provides good customer service to all customers.

Toll Teller - Manila Toll Expressway Systems, Inc. (MATES) - Calamba City Laguna

(2017-04 - 2017-08)

• Manage payments
• Accurately handle cash and electronic toll devices.
• Provides good customer service to customers/motorist.

Toll Teller - Skyway O&M Corporation - Paranaque City

(2014-04 - 2014-10)

• Manage payments
• Accurately handle cash and electronic toll devices.
• Provides good customer service to customers/motorist.

Sales Encoder - Be Connected Management Services (BENCH) - Taguig City

(2013-11 - 2014-05)

• Responsible for accurately inputting, organizing, and managing sales-related data within a company's systems.

Cashier - Super Shopping Market Inc. (SM Hypermarket) - Paranaque City

(2013-06 - 2013-11)

• Processes customer transactions,(cash, credit, debit, digital wallets), and issue accurate change and receipts.
• Delivers excellent service in a fast-paced retail environment.

Team Supervisor - NATIONAL STATISTICS OFFICE - Pasay City

(2013-04 - 2013-08)

• Manages a group of Enumerators (Statistical Researchers) during census or survey operations.

Computer Software Technology - Datamex Institute of Computer Technology

Practical Nursing - St. Augustine School of Nursing