Jonna Cortel

Managing and verifying payments as well as performing data entry Received and responded to high-volume correspondence via email and live chat Calendar management

DISBURSEMENT OFFICER - CIMEM FUELS INC - SHELL STATION

(2025-03)

• Managing and verifying payments as well as performing data entry
• Received and responded to high-volume correspondence via email and live chat
• Calendar management

CUSTOMER SERVICE ASSOCIATE - BMV COURIER

(2023-07 - 2025-01)

• Replying to customer messages, inquiries and concerns
• Creating and posting advertisements using Canva to enhance customer outreach, increase service visibility and support business growth
• Researching and engaging potential customers to promote company services and increase sales opportunities
• Monitoring industry trends and competitor activities

ADMINISTRATIVE AND WAREHOUSE & LOGISTICS ASSISTANT - BIOCOSTECH PHILIPPINES CORPORATION

(2019-09 - 2023-07)

• Managing warehouse operations including inventory control, product distribution, purchasing, disbursements, documentation and vendor coordination and permit processing while ensuring accurate records and policy compliance

ADMINISTRATIVE ASSISTANT/PURCHASER - SONIC SALES AND DISTRIBUTION INC

(2015-11 - 2019-05)

• Providing administrative support including document management, records handling, supplier canvassing, purchasing, travel arrangements and assisting with CEO requests and other assigned tasks

BSBA - MARKETING MANAGEMENT - UNIVERSITY OF THE IMMACULATE CONCEPTION (2010-06 - 2015-03)