Josh Rafada

Co-leading daily floor operations, managing barista shift schedules, overseeing inventory and supply ordering, and training staff on quality and safety standards.

Deputy Store Manager - But First, Coffee- Pili, GTKJ Food OPC

(2026-01 - 2026-07)

• Co-leading daily floor operations, managing barista shift schedules, overseeing inventory and supply ordering, and training staff on quality and safety standards.

Team Leader - Black Scoop Cafe -Pili, Rhyelle's Food House

(2025-09 - 2026-01)

• Run daily operations, manage floor staff, dial in espresso, and handle customer service.
• Balances front-line speed with back-of-house quality, inventory, and safety compliance

Barista/Crew - Black Scoop Cafe -Pili, Rhyelle's Food House

(2024-03 - 2025-09)

• Prepared and served specialty hot and cold beverages including espressos, lattes, milkteas, and frappés adhering strictly to standardized recipes.
• Prepares, seasons, and cooks ingredients for menu items, and is responsible for presentation, quality control, and maintaining a clean, sanitized workspace.

Call Center Agent(Non-Voice) - 3'S Offshoring and Outsourcing Inc.

(2023-07 - 2024-03)

• Calmly helped out clients on their complaints, questions orders and information via phone call.

Bachelor of Science - Electrical Engineering - Camarines Sur Polytechnic Colleges- Nabua (2022-09 - 2024-07)

Academic Strand - Science, Technology, Engineering & Mathematics(STEM) - San Fernando National High School (2019-06 - 2021-08)