Joshua Agdangen

Early-career Computer Science graduate with hands-on experience across production POS/business-system support, IT technical support, and full-cycle software projects spanning machine learning, game development, and web/mobile application design. Comfortable translating requirements into working features, debugging across the stack, and validating system behavior. Seeking roles in software development, QA/automation, or technical support where I can apply strong fundamentals in Python, Java, C#, and SQL alongside a practical, detail-oriented approach to problem solving.

Management Information Systems (MIS) Staff at Sunshine Supermart (2025-09 – Present)

• Support production POS and business systems across hotel, restaurant, café, and supermarket operations.
• Troubleshoot software, workstations, printers/peripherals, and connectivity issues; investigate, reproduce, and document findings; provide first-level resolutions and coordinate escalations.
• Maintain product, pricing, supplier, and user data; create price tags and manage price entries on the grocery server.
• Manage user access, set up workstations/OS, and perform basic network and CCTV troubleshooting, including occasional LAN crimping for new networks.

IT Technical Support Intern at Sumtech Enterprises (2025-05 – 2025-08)

• Performed hardware, software, and OS troubleshooting, including OS installation, software setup, and PC assembly.
• Configured peripherals and handled LAN cable crimping/testing and basic network troubleshooting.
• Carried out data backup and reformatting tasks, responded to customer inquiries, and provided technical support.
• Posted items for online sales and coordinated item deliveries.

B.S. in Computer Science – University of the Cordilleras (2022-09 – 2025-09)

Senior High School in TVL–ICT (Programming) – AMA Computer College (2022-05)