Jovelyn Lacson

Detail-oriented administrative and operations professional with over 7 years of experience in logistics, sales support, retail, customer marketing, and administrative coordination. Skilled in documentation, customer service, sales support, and logistics operations. Highly organized, adaptable, and committed to delivering efficient and reliable support in fast-paced work environments.

Trucking Coordinator - Well-Pack Container Corporation - 30 Pleasant Drive, Peasant View Subdivision, Bagbaguin, Caloocan City

(2015-10 - 2016-10)

Managed daily trucking schedules and coordinated deliveries to ensure timely transport of goods. Prepared transport documents, monitored shipment progress, communicated with drivers and clients, and addressed delivery concerns while maintaining accurate logistics records.

Administrative Secretary - Timberyard Incorporated - 8 Antonio Street, Maysan Road, Barangay Maysan, Valenzuela City

(2019-05 - 2020-09)

Provided administrative support by managing documents, preparing reports, organizing files, scheduling meetings, and handling correspondence. Coordinated with suppliers, clients, and internal departments, maintained accurate records, and assisted in daily office operations to ensure efficient workflow and timely completion of administrative tasks.

Customer Marketing Assistant - CDO Foodsphere Inc. (Mirof Resources, Inc.) - 560 West Service Road, Paso de Blas, Valenzuela City

(2021-05 - 2022-02)

Supported customer marketing operations by coordinating with sales representatives and key clients to ensure effective execution of marketing activities. Monitored product availability and promotional displays, prepared sales and inventory reports, assisted in implementing marketing programs, and maintained strong customer relationships to support sales growth and customer satisfaction.

Retail Sales Officer - Infinus Corporation - #30 ITC Road, ITC Compound Brgy. Canumay East, Valenzuela City

(2022-05 - 2025-12)

Managed assigned retail accounts, including National Book Store, Expressions, and other key clients, by maintaining strong business relationships and ensuring excellent account support. Conducted regular store visits to monitor product availability, merchandising standards, and inventory levels while coordinating with store personnel to address concerns. Achieved sales targets through effective product presentation and customer engagement, prepared sales and inventory reports, and collaborated with warehouse and management teams to ensure timely replenishment and smooth retail operations.

Sales Support - Logistics - OneWorld Food Ingredients Inc. - 168 Alicia Street, Fortune Village 4, Brgy. Parada, Valenzuela City

(2026-01 - 2026-08)

Provided logistics and sales support by processing customer orders, preparing quotations, sales invoices, delivery receipts, and other logistics documents. Coordinated with the warehouse, delivery team, suppliers, and customers to ensure timely order fulfillment and accurate deliveries. Monitored inventory availability, maintained sales and logistics records, assisted in accounts receivable monitoring and collection follow-ups, and promptly addressed customer inquiries to support efficient operations and strengthen client relationships.

Bachelor of Secondary Education - major in English (2014 - 2019)