Joy Camil Crisostomo

I am an SAP Associate with over one year of experience supporting SAP S/4HANA (RISE with SAP) AMS and SAP Public Cloud (GROW) engagements. My work includes incident and service request management, enhancements, and implementation support, with exposure to ABAP, RAP-based reports, CDS Views, and Adobe Forms across Finance, Procurement, and Logistics. I also support and collaborate closely with functional and integration teams in structured consulting environments.

I also have working knowledge of web development and digital media, including HTML, CSS, JavaScript, and design tools such as Figma, Canva, Photoshop, and Blender, with experience in photography, filmmaking, digital art, content creation, video editing, and photojournalism to support UI design, documentation, and solution presentation needs. I also bring leadership experience from student council and academic organizations, contributing to coordination, communication, and team leadership initiatives.

SAP Associate - PricewaterhouseCoopers South East Asia Consulting - Makati

(2025-01)

• Supported SAP S/4HANA (RISE with SAP) AMS and SAP Public Cloud (GROW) implementation engagements.
• Resolved 50+ incident, service, and change requests ranging from minor to major, ensuring SLA compliance across Finance, Procurement, and Logistics.
• Delivered enhancements and ABAP developments including custom reports, mass uploads, email bounce system, CDS Views on RAP, RAP Reports, and Adobe Forms.
• Provided production support for a large-scale real estate enterprise AMS project, working with cross-functional and multinational teams.
• Supported SAP Public Cloud implementation for a multinational insurance client (Singapore & Hong Kong) while collaborating with SAP CPI and FI teams on testing and validation.

SAP Software Implementation Assistant (Intern) - Camden Industries Inc.

(2024-02 - 2024-06)

• Supported SAP B1 / SAP ERP implementation activities, collaborating with IT and business users to ensure smooth deployment and system adoption.
• Migrated and validated 10,000+ legacy records into SAP, ensuring data accuracy, completeness, and consistency.
• Assisted in identifying and resolving implementation issues through user support and functional testing during stabilization.
• Created process flowcharts, system documentation, and developed system queries and reports to support operations and future enhancements.

Bachelor of Science - Information Technology (Cyber Security Focus) - Technological Institute of the Philippines, Quezon City (2021-08 - 2025-06)