
Experienced Healthcare Customer Support Specialist
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My name is Joy May Mondero, 31, a solo parent of two. I am an undergraduate of Bachelor in Secondary Education Major in English (4th year). I have 34 months of experience in US healthcare account through a BPO company. I have completed a paid training on Medical Virtual Assistant (Medical Billing, Coding and Transcription). I am motivated, hardworking and very open to learning.
Teleperformance - US Healthcare Customer Service Representative (voiced account)
September 22, 2022 - July 19, 2025
Bachelor in Secondary Education Major in English