Joy N. Naria

Dynamic Account Executive with over 13 years of experience as Account Executive, Administration, and Client Relationship Development. Skilled in problem solving and negotiations, consistently achieving high retention rates and ensuring client receive optimal insurance policies.

Account Executive - Gras Savoye Gulf Insurance Broker LLC - Abu Dhabi, United Arab Emirates

(2012-02 - 2026-01)

• Responsible for new and existing clients Medical Insurance Portfolio
• Handle Medical Insurance policy renewals and aim to build a long term relationship with clients to ensure their ongoing insurance needs are being met
• Responsible for clients to find insurance policies that best suit their needs
• Handling Medical Claims Reimbursements and ensure refunds assistance for Non Network Policy
• Act as intermediary between clients and insurance
• Preparing Quotations and comparison for New Business and existing clients
• Develop and maintained strong client relationships and ensuring high satisfaction and retention rates
• Collaborated with cross functional teams to design tailored insurance solutions for diverse client needs

Administrator - Tornado Group Enterprises LLC - Abu Dhabi, United Arab Emirates

(2010-03 - 2012-01)

• Answering Queries through Clients and employees
• Manage office supplies stock and placing orders and preparing regular reports on expenses and office budgets
• Managed the reception area and handle high level corporate correspondence such as LOA, Petty Cash etc
• Scheduled meetings organized executive calendars and booked company travel
• Preparing Business reports and managed office supply inventory
• Serve as key point of contact for internal and external stakeholders, ensuring timely communication and professional coordination
• Monitored office expenses and supplier invoices, contributing to cost control and budget adherence
• Maintain and update company database

Administrative Assistant - Solutions Hygiene LLC - Abu Dhabi, United Arab Emirates

(2007-04 - 2010-02)

• Answering Office Incoming/Outgoing Calls
• Manage office supplies stock and place orders
• Prepare regular reports on expenses and office budgets
• Maintain and encode company databases
• Organized a filing system for important and confidential company documents
• Update office policies as needed and required
• Maintain company calendar and schedule appointments
• Distribute and store correspondence (e.g. Letters, emails and packages)
• Prepare reports and presentations with statistical data, as assigned
• Arrange travel and accommodations
• Schedule in-house and external events

Bachelor of Science in Commerce - Business Management