Joyce Ann Duque

I am a Juris Doctor graduate who recently took the 2026 Philippine Bar Examination, with over 8 years of professional experience in administration, human resources, labor relations, and compliance in the Education setting. Experienced in legal research, document drafting, policy development, and regulatory compliance, with practical exposure to client interviews, legal aid, and court proceedings.

HUMAN RESOURCE ASSOCIATE at Medstar (Washington-based | Remote) (2025 – 2026)

• Managed employee relations, addressing employee concerns, workplace issues, and HR-related inquiries professionally and confidentially.
• Facilitated post-recruitment onboarding, employee orientation, and training to ensure smooth employee integration and compliance with company procedures.
• Coordinated HR processes and maintained accurate employee records, personnel files, and employment documentation.
• Assisted in implementing HR policies, procedures, and internal processes to support efficient workforce management.
• Handled HR correspondence and documentation while ensuring the confidentiality of sensitive employee information.
• Supported employee development initiatives and helped improve internal HR workflows and administrative processes.

ASSISTANT ADMINISTRATOR & JHS TEACHER at NCD Integrated School Inc. (Compliance, Legal, Curriculum Development) (2017 – 2026)

• Oversee daily school operations, ensuring the efficient delivery of administrative services and the smooth implementation of school policies and procedures.
• Manage human resources functions, including recruitment, employee relations, staff concerns, personnel documentation, and the preparation of employment contracts and internal memoranda.
• Handle financial administration, including tuition fee monitoring, collection follow-ups, payment reconciliation, invoicing, and coordination with parents regarding outstanding balances.
• Prepare, review, and manage school documents, reports, official correspondence, student records, and other administrative requirements.
• Develop and implement school policies, procedures, and internal guidelines to improve operational efficiency and accountability.
• Coordinate with parents, teachers, students, and external stakeholders to address concerns, resolve issues, and maintain effective communication.

ASSISTANT ADMINISTRATOR at NCD Integrated School Inc. (Compliance, Legal, Curriculum Development) (2017 – 2026)

• Assist in regulatory and government-related compliance, including the preparation and submission of school documents and coordination with relevant educational agencies.
• Monitor operational expenses and financial obligations while identifying ways to improve revenue collection and support the school's financial sustainability.
• Supervise administrative workflows, maintain organized records, and implement procedures to improve service delivery to parents and students.

HUMAN RESOURCE GENERALIST at GICF, Inc. (Employee Relations) (2016 – 2017)

• Handle employee and labor relations, including workplace concerns, grievances, disciplinary matters, and conflict resolution.
• Ensure compliance with labor laws, company policies, and employment regulations.
• Prepare HR documentation, including employment contracts, notices, incident reports, and disciplinary records.
• Assist in implementing HR policies and procedures and managing employee-related cases.
• Coordinate with management and employees to resolve workplace issues and maintain positive employee relations.
• Support onboarding, employee training, and other general HR functions.

Juris Doctor – UA&P SCHOOL OF LAW (2026)

Professional Education – UP DILIMAN, COLLEGE OF EDUCATION (2017)

Bachelor of Science in Psychology – ST. PAUL UNIVERSITY, QC