Karla Mae Bulan
RPm
Talent
TaguigMember since August 4, 2026
TrustworthyGood judgment and common senseFlexible in difficult situationGood communicationMS Office WordMS Office ExcelMS Office PowerPoint
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TrustworthyGood judgment and common senseFlexible in difficult situationGood communicationMS Office Word
About
To apply my knowledge and skills that I attain, while forming a notable value to corporation.
Experience
Special Projects Employee, Human Resource Group – HR Services at China Banking Corporation (2022-03 – 2023-03)
- Documents update and clean up
- Sorting and filling documents
- To assist in another related task
Customer Experience Agent at Alorica Teleservices, Inc (2023-11 – 2023-01)
BDO Core - Account, Finance Department
- Inquiry – balance inquiry, transaction history, application status, fraud concerns, statement of account, etc.
- Request – account activations, promos waiver of fees and charges, rewards redemption, E-SOA enrollment, update contact details, etc.
- Others- other card related inquiries or concerns.
- In most cases, the agent will resolve the request immediately while on the phone, if the account requires follow up, the agent will use appropriate actions
Practicum at National Center for Mental Health
- Conducted interviews
- Administered Psychological Test
- Conducted socialization activities/group dynamics for patients
Practicum at Arellano University- Plaridel Campus
Guidance and Counseling Office
Internship in Industrial Setting at National Headquarters Philippine National Police, Health Service General Hospital
Neuro-Psychiatric Section
Education
Bachelor of Arts in Psychology – Arellano University- Legarda (2018)
Skills
RPm
