Jullian Rafael Ramos
I.T SUPPORT
Talent
BacoorMember since September 30, 2026
PHPJavaNetwork Design & Configuration (Cisco Packet Tracer)PC Building & Troubleshooting
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PHPJavaNetwork Design & Configuration (Cisco Packet Tracer)PC Building & Troubleshooting
About
Diagnosed and resolved 40+ hardware/software issues across guest and staff systems, reducing downtime and improving operational efficiency. Performed network troubleshooting, maintenance, and basic configuration, supporting smooth operations and assisting in network engineering tasks. Assisted hotel guests and staff with network connectivity concerns, ensuring stable Wi-Fi access and delivering efficient on-site technical support.
Experience
INTERN - IT SUPPORT TECHNICIAN at ESCALA TAGAYTAY (2025-06 – 2025-07)
- Diagnosed and resolved 40+ hardware/software issues across guest and staff systems, reducing downtime and improving operational efficiency.
- Performed network troubleshooting, maintenance, and basic configuration, supporting smooth operations and assisting in network engineering tasks.
- Assisted hotel guests and staff with network connectivity concerns, ensuring stable Wi-Fi access and delivering efficient on-site technical support.
Education
Senior High (STEM) – Emilio Aguinaldo College - Cavite (2021-08 – 2022-07)
Bachelor of Science in Computer Science – Emilio Aguinaldo College - Cavite (2022-08 – 2026-07)
Skills
I.T SUPPORT
