Justin Viray

Detail-oriented and customer-focused aspiring Virtual Assistant with over two years of experience in customer service and fast-paced work environments. Skilled in administrative support, data entry, email communication, Microsoft Office, Google Workspace, and customer relationship management. Highly organized, adaptable, and eager to help businesses streamline operations while delivering exceptional customer service in a remote setting.

Barista - C.L.G. Café

(2024-04 - 2025-06)

• Delivered excellent customer service in a fast-paced environment.
• Processed customer orders accurately while maintaining attention to detail.
• Resolved customer concerns professionally and efficiently.
• Worked collaboratively with team members to achieve daily operational goals.
• Maintained organized work areas and followed company procedures.

Service Crew - Jollibee Food Corporation

(2023-08 - 2024-02)

• Assisted customers by answering inquiries and ensuring a positive experience.
• Prepared customer orders accurately and efficiently.
• Processed cash and digital payments with accuracy.
• Managed inventory and maintained an organized workstation.
• Worked effectively under pressure while maintaining high service standards.

Bachelor of Science - Criminology - St. Nicolas College of Business & Technology (2022 - 2026)