Kathleen Citron
Technical Support Intern, IT Security Intern, Quality Assurance Intern, Documentation Assistant
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About
Graduating Information Technology student from Polytechnic University of the Philippines - Taguig Campus with a strong foundation in technical support, basic understanding of hardware systems and cybersecurity. I am looking for an entry-level role where I can apply my foundational skills and support company operations, with a long-term commitment to professional growth and technical excellence.
Experience
Technical Support Intern at Philippine Army Finance Center Producers Integrated Cooperative (2026-02 – 2026-05)
- Scanning Documents
- Troubleshooting
- Hardware
- Networking
IT Security Intern at Philippine Army Finance Center Producers Integrated Cooperative (2026-02 – 2026-05)
- Monitoring of alerts on the endpoint security dashboard
- Escalate issues based on the confidence of the alert, learning true positive and false positive alerts
- Recommend actions on threats detected such as blocking and excluding
- Setup and Configure WAZUH as the Security Information and Event Management Solution (SIEM)
Frontend Developer & Quality Assurance Intern at Philippine Army Finance Center Producers Integrated Cooperative (2026-02 – 2026-05)
- Assigned to Develop a Simple Web-Based Ticketing System
- Performing Quality Assurance by checking errors and bugs in the Web-Based Ticketing System and Organizing the findings in an Excel spreadsheet
Document Assistant at Polytechnic University of the Philippines - Taguig Campus (2025 – 2025)
- Assisted faculty members in preparing documents for Accreditation
- Organized, compiled and verified academic and administrative records
Barangay Hagonoy - Health Center
- Organized patient records and managed documentation files
- Gathered patient information and accurately endoded data into masterlists
- Dispensed prescribed medications to patients as needed
- Assisted patients and supported medical staff with daily clinical operations.
Education
Diploma in Information Technology – Polytechnic University of the Philippines - Taguig Campus (2023 – 2026)
Humanities and Social Sciences – Taguig City University (2021 – 2023)
