Kathlyn C. Dadap

Proactive and detail-oriented Administrative Professional with hands-on experience in office administration and executive support including direct reporting to the General Manager within a four-star resort environment. Worked as a liaison to the HR providing recruitment assistance, managing employee records and confidential information, facilitating onboarding processes and skills enhancement trainings, and maintaining cross-department coordination. Proficient in reports preparation, business correspondence, cash payroll and financial documentation using Microsoft Office and Google Workspace.

Eager to contribute to a dynamic organization and open to relocation.

Administrative Assistant | Daluyon Beach & Mountain Resort

February 2020 - March 2021 | Puerto Princesa City, Palawan

• Provided executive-level administrative support through daily reporting to the General Manager, including scheduling appointments, meeting coordination, and itinerary planning.

• Managed and monitored financial operations, including ₱80,000 petty cash, payroll processing (cash and agency), preparation of statements of accounts and inventory reports using the Microsoft Excel.

• Supported HR functions, including recruitment screening, onboarding coordination, employees record management (201 files), and facilitating staff training.

Achievement

• Coordinated with the Department of Labor and Employment (DOLE) in the distribution of the COVID-19 financial assistance to the 44 resort employees in April of 2020.

Front Office Personnel | Royal Palm Inn

October 2019 - January 2020 | El Nido, Palawan

• Managed reservations, handled email marketing and promotional campaigns across social media platforms as well as monitoring guests’ reviews through TripAdvisor and Google ratings.

• Managed daily cash reports (cash sales, commissions, purchases and expenses), and inventory.

• Delivered frontline guest support by addressing inquiries, handling concerns, and coordinated daily room status, check-ins/outs, and operational reports to support efficient workflow across departments.

Achievement

• Introduced a standard housekeeping and inventory reporting templates enhancing efficiency and consistency in daily hotel operations.

Food & Beverages and Housekeeping Intern | The Slate: A Phuket Pearl Resort

November 2018 - April 2019 | Phuket, Thailand

• Supported daily F&B and housekeeping operations in an international resort for 3 months in each department, ensuring adherence to service and operational standards.

• Coordinated with multicultural teams to maintain efficient workflow, and adapted to a fast-paced, international work environment, strengthening communication skills and cultural awareness.

Achievement

• Acquired valuable life skills through working under pressure, and overcoming cultural and language differences which resulted to deeper professional connections.

Remote and Project-Based Experience

2022 - PRESENT

Transcriptionist & Proofreader | Transciption Staff

• Proofread and edited AI-generated audio and video transcriptions across medical, legal, and corporate content, ensuring accuracy and clarity.

• Maintained high attention to details in formatting, grammar, and technical terminology under tight turnaround periods.

SEO Writer | Content Pit

• Produced SEO-optimized articles structured based on the client’s requirements, objectives and audience engagement while consistently meeting fast-paced deadlines.

Research Assistant |

• Collected, analyzed, and summarized data, and assisted in preparing structured reports while maintaining organized research documentation ensuring accuracy and authenticity of information.

Home Baking Business |

• Managed end-to-end operations, including order coordination, budgeting, and inventory tracking.

• Maintained consistent monthly sales while handling client communication and scheduling.

LEYTE NORMAL UNIVERSITY - Bachelor of Science in Tourism, Hotel & Restaurant Management

June 2015 - May 2019 | Cum Laude | Tacloban City, Leyte

Relevant Focus: Operations Management, Business Administration & Customer Service