Kristian Eballes
Goal-oriented Fresh Graduate with strong foundation in tourism and hospitality industry
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About
I am a goal-oriented Fresh Graduate with a strong foundation in the tourism and hospitality industry. Through my practicum experience, I have gained valuable knowledge and practical skills in guest service, hospitality operations, and teamwork. I am eager to contribute to a professional organization, learn from experienced industry experts, and continuously develop my abilities while supporting organizational success and delivering excellent customer service
Experience
Front Desk, Concierge, Executive Lounge, AYS - Marriot Hotel Manila - Manila, Philippines
(2025-07 - 2025-09)
Internship
- Front Desk: Prepare, type and print Welcome Cards for V.I.P Guest then deliver to housekeeping
- Front Desk: Replenish Key Card, Key Joints, Charge Terminals at front desk
- Front Desk: Stand at the front desk to assist Guests
- Front Desk: Stand at the entrance to Welcome Greet all the Guests & Assist direction if needed
- Concierge (Bellman): Stand the entrance welcome greet the guests
- Concierge (Bellman): Help & Carry luggage in the scanner
- Concierge (Bellman): Assist the guest with their luggage, guide them if needed
- Concierge (Bellman): Luggage Up/Down
- Concierge (Bellman): Give Complimentary pass if asked
- Concierge (Bellman): Storing Luggage & tagging
- Executive Lounge (Dine): Service Bust out, Self aware to refill Stocks and be Proactive
- Executive Lounge (Dine): Transition settings from morning to afternoon to evening, Setting up wine, bear glasses, snacks, chillers, board etc.
- Executive Lounge (Dine): Bussing the table and Sanitize
- Executive Lounge (Dine): Replenishing cabinets with clean utensils, glassware, plates etc.
- AYS (Runner): Prepare and deliver guest amenities, toiletries, requested items to guest room
- AYS (Runner): Maintained Marriot service standards by providing courteous, efficient, and timely guest service
- AYS (Runner): Restocked, organized clean utensils, glassware and service items
Cook - Busolve Restaurant
(2018 - 2018)
- Food preparation & cook customer orders quickly
- Store ingredients properly and monitor stock levels
- Cleaning the kitchen cooking equipment after shifts
- Inventory Management
Education
BS - International Tourism Management (Travel and Tour Operations) - Our Lady of Fatima University (2023 - 2026)
BS - International Tourism Management (Travel and Tour Operations) - Our Lady of Fatima University (2018 - 2021)
Bachelor of Science - Accountancy - Silliman University (2016 - 2017)
Bachelor of Science - Business Administration - Far Eastern University (2014 - 2015)
