Kween Joana Narvato

Experienced Professional with diverse skill set encompassing Quality Assurance, Quality Management, Operations Auditing, IT Auditing, Data Analytics and Visualization. Eager to contribute my expertise and drive for continuous improvement to an organization, where I can harness and advance my data analytics and data visualization skills.

WORK EXPERIENCE

Technology Risk (IT Audit) Senior Associate (November 2022 to present)

SGV & Co. (Makati City, Philippines)

• Collaborated closely with clients from various industries such as consumer goods, manufacturing and non-government organizations which mainly focuses on IT General Controls and IT Application Controls Testing
• Demonstrated strong leadership skills by guiding and mentoring junior team members through technical and personal coaching
• Conducted in-depth review of software's source code to assess the effectiveness and security of the controls put in place to safeguard data, ensure compliance, and mitigate risks.
• Effectively communicated audit observations, recommendations and risk assessments to audit client and top management

Quality Assurance Auditor - Operations (February 2019 to November 2022)

Cebu Pacific Air, Inc.

• Conducted audits to determine the company's compliance with its Quality and Safety Management System as prescribed by the Regulations of aviation authorities, government laws and applicable industry standards and company policies and procedures through a continuous pattern.
• Spearheaded the timely updates and revisions of the Quality Management System Manual, contributing to the organization's continuous improvement efforts

Quality Assurance Analyst (August 2015 to January 2019) Jollibee Foods Corporation (Jollibee Worldwide Services Logistics)

• Conducted process and product audit and flags down areas of concern to maintain quality standards
• Managed audit planning, scheduling and execute internal and external audits to monitor compliance of accredited JFC Philippines warehouses to the Implemented quality management programs
• Led investigations, root cause analysis and validation of corrective actions for nonconformances related to QC/QA, ensuring continuous improvement
• Translated Research and Development (R&D) and Restaurant Systems (RS) product specification into electronic Receiving, Handling and Storage Guidelines (RHSG) for efficient product management and warehousing
• Conducted Incoming Inspection and RHSG Orientation to JFC and Accredited Third-party Employees to maintain quality standards

EDUCATIONAL ATTAINMENT

Data Analytics Bootcamp Cohort 11 Eskwelabs (July 2023 – Sep 2023)

Bachelor of Science in Food Technology (Major in Food Chemistry)

University of the Philippines Los Baños (June 2011 - July 2015)