Kyle Velasco
Creative and adaptable professional specializing in social media management, graphic design and content creation
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About
Creative and adaptable professional specializing in social media management, graphic design and content creation, with hands-on experience managing my own platforms. Skilled in Canva, Adobe Photoshop, and CapCut for producing engaging visual content. With a background in email customer support and order management, I bring strong communication, organization, and reliability to support business growth.
Experience
Account Executive On-site - Flatworld Philippines, Davao - Davao
(2025-01 - 2026-02)
Spoiled Child (Beauty and Wellness Products)
- Customer Support (Email): Handled 60–80 daily tickets via Zendesk and Zowie, assisting customers with inquiries, order placement, product recommendations, website navigation, and providing effective solutions to resolve issues, including compensations and promotions.
- Order Management: Reviewed and verified orders for Spoiled Child (Wellness products) using Magento, handling reorders, refunds, order tracking, and status updates.
Owner / Manager (Printing Service) - Self-employed
(2024-04 - 2024-11)
Social Media Management (re-opened 2/2026)
- Managed online operations, including client communication, order processing, and scheduling.
- Highest Sales in a month reached PHP 7,000
- Promoted products and created content for social media using Canva and photo editing tools.
- Designed marketing materials and maintained strong customer relationships.
Website Administrator & Email Handling WFH - FlexiGO SG
(2023-11 - 2024-11)
Car rental Service
- Customer Support (Email & Calls): Managed correspondence, addressed inquiries and complaints, assisted with customer needs, and maintained strong client relationships.
- Booking Management: Oversaw vehicle tracking and booking schedules, and troubleshot rental app issues to ensure smooth operations and improve team efficiency.
Graphic Designer - Self-employed
(2026-02 - 2026-07)
Logo/Banner/Thumbnail/Cover/Website Landing Page Design etc.
- Designed logos, banners, thumbnails, website landing pages, and other branding materials.
- Created professional marketing graphics using Canva and Adobe Photoshop when needed.
- Developed clean, brand-consistent designs tailored to client needs.
- Delivered high-quality designs while meeting project deadlines.
Education
Bachelor of Science - Industrial Technology Major in Graphic Arts and Printing - Eastern Visayas State University
