Lars

Versatile and internationally minded tourism and heritage professional with experience in tourism development, cultural heritage research, customer service, administration, mobility planning, and non-profit management. Strong analytical and organizational skills combined with a proactive mindset and a passion for sustainable tourism, transport policy, and intercultural cooperation. Experienced in working with governmental organizations, NGOs, the insurance sector, and international projects.

Activities Coordinator - Residential Care Centre Floordam - Steenokkerzeel, Belgium

(2026-05)

• Organize and facilitate recreational activities for elderly residents
• Support social engagement and well-being initiatives
• Assist in developing the annual activities programme

Founder, Consultant & Secretary-General - Andanos – Defensa del Ferrocarril Convencional España

(2023-10)

Founded an independent organisation promoting conventional railway transport in Spain

• Conduct legal analyses of European transport legislation
• Prepare railway concession proposals
• Develop operational planning for rolling stock and personnel
• Draft policy recommendations regarding mobility and public transport
• Research innovative transport technologies and sustainable mobility solutions
• Handle stakeholder correspondence and complaint management

Donor Relations Administrative Officer - Belgian Red Cross Flanders - Mechelen, Belgium

(2024-03 - 2024-07)

• Supported donor services administration
• Provided backup support for the donor services department
• Delivered customer support via telephone and email
• Assisted with donor portal administration

Claims Administrator / Customer Service Agent - AXA Belgium - Brussels, Belgium

(2022-11 - 2023-09)

• Managed life insurance claims files
• Calculated benefits under the Belgian 80% pension rule
• Delivered customer service through telephone and email
• Processed administrative insurance documentation

Religious Heritage Researcher - Visit Flanders (Tourism Flanders) - Brussels

(2025-03 - 2025-06)

Internship

• Conducted inventories of religious heritage sites
• Researched international best practices using AI-supported methodologies
• Interviewed prospective partners and stakeholders
• Produced research findings and recommendations

Secretariat Assistant - Riebedebie vzw (Association of Flemish Attractions & Museums)

(2022-03 - 2022-06)

Internship

• Managed website content
• Created promotional content for the website and brochures
• Evaluated partnership applications
• Managed inventory administration

Mobility Planning Assistant - Erasmus University College Brussels

(2021-04 - 2021-06)

Internship

• Analysed campus accessibility and transport modes
• Developed mobility improvement proposals
• Conducted cost-benefit analyses
• Assisted in drafting the institutional mobility plan

Research Assistant – Spanish Literature in the Philippines Project - University of Antwerp

(2018-11 - 2019-05)

Internship

• Digitised historical archival material
• Assisted in organising an international academic conference
• Supported research activities on Spanish literary heritage in the Philippines

Bachelor - Tourism and Recreation Management - Erasmus University College Brussels (2019 - 2022)

Bachelor - French & Spanish Language and Literature - University of Antwerp (2017 - 2019)

Secondary Education - Economics & Modern Languages - Pitzemburg College, Mechelen (2011 - 2017)