Lars
Versatile and internationally minded tourism and heritage professional
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About
Versatile and internationally minded tourism and heritage professional with experience in tourism development, cultural heritage research, customer service, administration, mobility planning, and non-profit management. Strong analytical and organizational skills combined with a proactive mindset and a passion for sustainable tourism, transport policy, and intercultural cooperation. Experienced in working with governmental organizations, NGOs, the insurance sector, and international projects.
Experience
Activities Coordinator - Residential Care Centre Floordam - Steenokkerzeel, Belgium
(2026-05)
- Organize and facilitate recreational activities for elderly residents
- Support social engagement and well-being initiatives
- Assist in developing the annual activities programme
Founder, Consultant & Secretary-General - Andanos – Defensa del Ferrocarril Convencional España
(2023-10)
Founded an independent organisation promoting conventional railway transport in Spain
- Conduct legal analyses of European transport legislation
- Prepare railway concession proposals
- Develop operational planning for rolling stock and personnel
- Draft policy recommendations regarding mobility and public transport
- Research innovative transport technologies and sustainable mobility solutions
- Handle stakeholder correspondence and complaint management
Donor Relations Administrative Officer - Belgian Red Cross Flanders - Mechelen, Belgium
(2024-03 - 2024-07)
- Supported donor services administration
- Provided backup support for the donor services department
- Delivered customer support via telephone and email
- Assisted with donor portal administration
Claims Administrator / Customer Service Agent - AXA Belgium - Brussels, Belgium
(2022-11 - 2023-09)
- Managed life insurance claims files
- Calculated benefits under the Belgian 80% pension rule
- Delivered customer service through telephone and email
- Processed administrative insurance documentation
Religious Heritage Researcher - Visit Flanders (Tourism Flanders) - Brussels
(2025-03 - 2025-06)
Internship
- Conducted inventories of religious heritage sites
- Researched international best practices using AI-supported methodologies
- Interviewed prospective partners and stakeholders
- Produced research findings and recommendations
Secretariat Assistant - Riebedebie vzw (Association of Flemish Attractions & Museums)
(2022-03 - 2022-06)
Internship
- Managed website content
- Created promotional content for the website and brochures
- Evaluated partnership applications
- Managed inventory administration
Mobility Planning Assistant - Erasmus University College Brussels
(2021-04 - 2021-06)
Internship
- Analysed campus accessibility and transport modes
- Developed mobility improvement proposals
- Conducted cost-benefit analyses
- Assisted in drafting the institutional mobility plan
Research Assistant – Spanish Literature in the Philippines Project - University of Antwerp
(2018-11 - 2019-05)
Internship
- Digitised historical archival material
- Assisted in organising an international academic conference
- Supported research activities on Spanish literary heritage in the Philippines
Education
Bachelor - Tourism and Recreation Management - Erasmus University College Brussels (2019 - 2022)
Bachelor - French & Spanish Language and Literature - University of Antwerp (2017 - 2019)
Secondary Education - Economics & Modern Languages - Pitzemburg College, Mechelen (2011 - 2017)
