Leah jane Baro

Customer-focused and reliable professional with experience in hospitality, customer service, cashiering, and marketing support. Skilled in handling customer concerns, processing transactions accurately, and multitasking in fast-paced environments. Strong communication and teamwork abilities with a commitment to providing excellent customer service and maintaining efficient daily operations.

Receptionist, Cook and Housekeeper - Lavery Accomodation Inn Formerly Elina Innn - Zone 1 Barangay Villarica Babak District Island Garden City of Samal

(2026-04 - 2026-07)

• Welcomed guests, answered inquiries about room rates and services, and managed guest check-in and check-out procedures.
• Prepared, arranged, and maintained clean, comfortable guest rooms to ensure a pleasant stay.
• Prepared and served meals for homestay guests while providing friendly, attentive customer service.

Cashier - Panadero Bakeshop - Island Garden City of Samal, Philippines

(2025-06 - 2026-03)

• Processed cash and online payments accurately, maintained balanced cash drawers, and assisted customers promptly with professional service.
• Supported daily bakery operations by monitoring inventory, packing customer orders, and ensuring efficient workflow during peak hours.
• Maintained a clean, organized service area while contributing to a positive customer experience.

Marketing Intern (On-the-Job Trainee) - Samal Island Multi-Purpose Cooperative - Island Garden City of Samal, Philippines

(2026-03 - 2026-05)

• Assisted in member recruitment by distributing assembly invitations, assessing membership applications, and providing feedback forms to prospective and existing clients.
• Communicated with clients through calls and text messages regarding account status, membership updates, and cooperative services while responding to inquiries professionally.
• Designed promotional flyers for cooperative products and services and supported marketing activities to increase client engagement and community awareness.

Front Desk, Housekeeper and Waitress-Bartender - Mango Haven Beach Resort - Island Garden City of Samal, Philippines

(2022-08 - 2025-05)

• Assisted guests with check-ins, check-outs, and customer inquiries while delivering professional and friendly customer service.
• Served food and beverages, handled multiple guest requests efficiently, and supported daily front desk operations.
• Maintained cleanliness and organization of guest rooms and common areas while ensuring a comfortable and welcoming environment for guests.

Bachelor of Science - Agribusiness - Samal Island City College (2023-08 - 2026-07)