Lemuel Duyag

A results-driven Automation Specialist with advanced experience in n8n, GoHighLevel, Make.com, and Zapier. I help businesses automate sales, marketing, customer service, and back-end operations by building custom, scalable workflows. With a background in WordPress development, CRM automation, and AI integrations, I specialize in eliminating manual work and boosting productivity across digital systems.

Automation Specialist at GHL | N8N | Zapier | Make Level 9 (2023-01 – Present)

Built and managed over 50+ automation systems using n8n, GoHighLevel, Zapier, and Make.com

• Built and managed over 50+ automation systems using n8n, GoHighLevel, Zapier, and Make.com
• Created fully automated lead capture, nurturing, and booking pipelines for service-based businesses
• Designed and deployed dynamic onboarding flows and AI-based customer support bots
• Managed GoHighLevel SaaS subaccounts, forms, calendars, and client pipelines
• Integrated payment platforms, CRMs, and communication tools into unified workflows

Graphic Designer | WordPress at Appsmachina.com (2021-01 – 2023-12)

Designed and developed custom WordPress websites with branding and graphic assets

• Designed and developed custom WordPress websites
• Created wireframes, icon sets, and responsive front-end interfaces
• Handled branding, graphic assets, and client-facing marketing materials

Customer Service Representative at Amazon.com (2018-01 – 2022-12)

Assisted US and Canadian customers via phone and email, recognized as Best Agent of the Year

• Assisted US and Canadian customers via phone and email
• Delivered top-tier support, recognized as Best Agent of the Year (2021)
• Managed order inquiries, complaint resolution, and product assistance

Tech Service Representative at Microsoft.com (2017-01 – 2018-12)

Technical support for Windows computers and Microsoft Office 365 with remote technical services

• Technical Support for Windows Computer and Microsoft Office 365
• Process the purchase of Microsoft Office Subscription
• Trouble Shoot Microsoft Office Issues
• Basic Troubleshooting on any computer issues
• Support issues on Microsoft Office for Windows
• Support issues on Microsoft Office for Mac
• Support issues on Microsoft Office for Mobile Phone
• Deliver remote technical services to customers

Bachelor of Philosophy in Philosophy – Mater Redemptoris College (2008-01 – 2012-12)