Customer Service Representative - Supervisor - Brandlines Enterprises Incorporated
(2021-10 - 2024-06)
- Checking inventory levels to meet customer demand.
- Monitoring supplier performance and compliance
- Developing and maintaining strong relationships with the customers.
- Understanding and documenting customer requirements.
- Initiated strategic business planning, ensuring smooth operations during peak seasons
- Helping and assist my team.
- Coordinates with other departments regarding stocks availability, marketing promos and delivery inquiries and incidents.
- Assists sales agents regarding purchase orders inquiries and concerns.
- Prepares reports particularly the customer service level of accounts
Customer Service Representative - Team Leader - Brandlines Enterprises Incorporated
(2016-02 - 2021-10)
- Helping and assist my team.
- Coordinates with other departments regarding stocks availability, marketing promos and delivery inquiries and incidents.
- Assists sales agents regarding purchase orders inquiries and concerns.
- Prepares reports particularly the customer service level of accounts
Accounting Receivable - Smart Style Apparel Fashion and Incorporated
(2014-08 - 2014-11)
- Receive payment from customer.
- Check and balance the amount that they paid.
- Call the customer to follow up their payments.
Customer Service Representative - Brandlines Enterprises Incorporated
(2010-09 - 2014-07)
- Converts purchase orders into sales orders within the agreed lead time and service level agreement.
- Coordinates with other departments regarding stocks availability, marketing promos and delivery inquiries and incidents.
- Assists sales agents regarding purchase orders inquiries and concerns.
- Prepares reports particularly the customer service level of accounts
Inventory Assistant - SM Hypermart (Fairview Branch)
(2009-03 - 2010-02)
- Keeping and updating records
- Reporting discrepancies between physical counts and computer records
- Maintaining accurate records of incoming and outgoing products and supplies in the inventory management system
- Performing regular physical counts of inventory to ensure accuracy against system records
Checker (DS Warehouse) - City Super Incorporated - Landmark Trinoma
(2008-08 - 2009-01)
- Receiving and examining incoming goods against invoices and inspecting them for damage and faults.
- Communicating errors to relevant parties.
- Tally the invoice versus the p.o
