Kitchen Helper at Arby's, Shahia Limited Inc (2023-12 – 2025-11)
American Cuisine
- Assisted with food preparation, including washing, peeling, chopping, and slicing ingredients while adhered strictly to food safety and hygiene regulations.
- Maintained cleanliness and organization of kitchen workstation, equipment, and storage areas and Operated kitchen equipment safely and efficiently (e.g., Fryer, Meat Slicer, Oven).
- Maintain knowledge of menu items and ingredients to answer customer question, and arranged food display.
- Processed payments accurately using POS systems. Assisted with opening and closing procedures, including setting up and cleaning work areas.
- Assisted with receiving and storing deliveries, ensuring proper rotation of stock(FIFO - First In, First out) and monitored and restocked supplies, alerting supervisors when inventory was low.
Cook at Qods Mohammed Al lohaidan (2021-07 – 2023-08)
Mexican, American, Arabic Cuisine
- Executed a wide range of cooking techniques, including baking, roasting, sauteing, grilling and braising, to prepare high quality dishes.
- Managed grocery item, inventory, stored food properly to maximize freshness and reduce spoilage.
- Maintained cleanliness and organization of kitchen workstation, equipment, and storage areas and Operated kitchen equipment safely and efficiently (e.g., Air fryer, Blender, Oven).
Customer Service Advisor at Concentrix (2020-11 – 2021-03)
Health Account
- Consistently cleared service tickets, effectively managing time and workload using prioritization and delegation skills.
- Reduced customer waits time through efficient Chat handling and complaint resolution.
- Handling Customer concern and providing answer regarding on the product in my best knowledge through chat.
- Reaching out to customer or provider to update or acquire information through call.
Commissary I at Pizza Express (2016-12 – 2020-05)
Italian Cuisine
- Produced large quantities of various food items (e.g., sauces, baked goods, prepped vegetables, batch cooking) according to standardized recipes and production schedules.
- Assisted with opening and closing procedures, including setting up and cleaning work areas while adhered rigorously to all food safety, hygiene and sanitation standards.
- Assisted with receiving and storing deliveries, ensuring proper rotation of stock(FIFO - First In, First out) and monitored and restocked supplies, alerting the Executive Chef when inventory was low.
- Maintained cleanliness and organization of kitchen workstation, equipment, storage areas and Operated, maintained kitchen equipment safely and efficiently (e.g., Stand Mizer, Industrial Oven).
Hospitality Team Member at Nic's Gourmet Dessert (2015-09 – 2016-09)
Pastry, Italian, Filipino Cuisine
- Maintain knowledge of menu items and ingredients to answer customer question, and arranged food display.
- Processed payments accurately using POS systems. Assisted with opening and closing procedures, including setting up and cleaning work areas.
- Monitored inventory levels for supplies and restocked as needed.
- Adhered to company policies and procedures, including health, safety and hygiene standards and operated relevant equipment safely and efficiently (e.g., coffee machine, blender, register).
Hospitality Team Member at Taco Bell (2014-08 – 2015-05)
Mexican Cuisine
- Maintain knowledge of menu items and ingredients to answer customer question, suggesting food items to the customers that suit to their taste.
- Processed payments accurately using POS systems. Assisted with opening and closing procedures, including setting up and cleaning work areas.
- Received training in proper food handling technique, including proper freezer placement, appropriate food temperature and equipment cleaning process.
