Virtual Assistant
(2024-07 - 2025-10)
- Designing in Canva for Advertisement, Social Media Posting
- Constructing Timeline Launch and Marketing Plan.
- Data Mining searching for different campuses in Texas. Gathering Information for each Universities.
- Email and Calendar Management
- Using Lofty CRM. Recording New leads, Email Accountability monitoring the emails like who opened and received it.
- Creating Weekly Newsletters and sending it out via Lofty.
- Contacting Vendors for events.
- Downloading Mini reports of Lising properties in the Narrpr site to be sent in Odp for printing and formatting it.
Virtual Assistant
(2022-09 - 2024-02)
- Using Canva to design the Logo and Make contents in the client’s company website.
- Worked on different Spreadsheets to Gather information, contact persons, details etc. for the client’s business needs.
- Data Mining on Crexi website.
List Builder/ Admin Assistant/Accounting Admin - Verivest
(2020-11 - 2022-09)
- Using Data tree in searching for the Real Estate properties addresses and their specific location by Listing them in the spreadsheet. Inputting data needed like for single family, multifamily etc. anything that is related in Real estate. Researching the prospects website and need to label them if it's a value-add opportunity, core, opportunistic.
- Listing different funds in HubSpot with their information which was gathered on the spreadsheet.
- Using a platform wherein I make the accounts of the fund managers by searching their websites and biography, which are all related to the Real Estate Industry.
- Coordinates with the Marketing and Operations team with different ad hoc tasks that are needed from time to time.
- Using different Software and Systems such as: HubSpot, DataTree, Slack, Google Spreadsheet, Outlook, Grasshopper Virtual Phone system, Lifetime VPN, Zoom.
- Downloading Bank transactions of different funds monthly and compiling them in their designated spreadsheets on file.
- Downloading bank transactions for month end. Making folders for each fund for easy access to the financial spreadsheets.
- Updating the Checklist for the tally of each fund for Operating and Subscription accounts gathered from the bank.
- Doing HubSpot clean up, labeling the funds if they are related to the Real Estate Industry.
Executive Admin Assistant - Fortune Gate Clark
(2019-10 - 2019-12)
- Filing and retrieving corporate records, documents and reports.
- Researching and conducting data to prepare documents for review by executives.
- Helping prepare for meetings and accurately recording minutes from meetings.
- Reading and analyzing incoming memos, submissions and distributing them as needed.
- Performing office duties that include ordering supplies and managing a record database.
- Provide General Administrative support.
- Answering phones and routing calls to the correct person or taking messages.
Executive Assistant/E-filing Coordinator - Strata Republic/ Cloudstaff Modern Workforce Inc.
(2016-05 - 2019-06)
- Filing paid Invoice documents, Business Activity Statement, Contracts, Lease documents, Building reports, Interim Reports, bank reconciliation/statement, Agendas, Minutes of meeting, Quotation and legal documents. And important documents that can be used for future reference must be filed in the system.
- Notes the backlog documents of my clients in an excel sheet to monitor the relevant documents that they are looking since the previous years.
- Retrieves Strata Plan numbers in the FS system to file the documents accordingly. In charge of the backlogs in previous years especially with the Invoice that needs to be filed accordingly.
- Inputs the new SP number buildings in File smart manually if it’s not yet recorded in the system. Gathers the information of the strata plan number like the Address, manager of the building, financial year end, Creditor and other necessary information.
- In charge of the scanning documents for filing which includes different documents.
- Scans, electronic filing, and fast search and retrieval of documents.
- Working from the backlog from scanning inbox (Approximately 3000 emails) Maintaining complex filing systems and document review.
- Using Ticketing system which is the process box. To process different requests.
Telesales Agent - Informed Business Outsourcing Clark Inc.
(2014-09 - 2015-03)
- Contacting customers directly by telephone to make sales or support field sales representatives by setting appointments or qualifying prospects.
- Ability to be uncomplaining when handling more than one call at a time.
- Background knowledge of general hotel practices.
- Resolve guest complaints and ensure overall guest satisfaction.
- Give information about the product that we’re selling. Let customers know about new products or promotions that are relevant to their needs or preferences.
- Generating leads to different industries that can be a potential client.
English Teacher - CNK Academy
(2014-07 - 2014-08)
Guest Services Agent / Business Center Agent - Holiday Inn Clark
(2013-02 - 2014-07)
- Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.
- Provide assistance for customers with special billing requests.
- Calculate and quote charges for services such as long-distance connections.
- Monitor automated systems for placing collect calls and intervene for a callers needing assistance.
- Interrupt busy lines if an emergency warrants.
- Offer special assistance to persons such as those who are unable to dial or who are in emergency situations.
- Keep records of calls placed and received, and of related toll charges.
- Operate paging systems or other systems of bells or buzzers to notify recipients of incoming calls.
- Verifies the status of all wake-up call requests and ensure they are properly handled. Record guest comments or complaints.
- Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
- Attending several phone calls at a time and providing customers with required information about the hotel products, services and facilities.
- Review accounts and charges with guests during the checkout process.