Customer Service Specialist /Office Assistance/Client Relations Coordinator
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Results-driven professional with a proven track record of delivering high-quality outcomes and optimizing operational efficiency. Known for a strong work ethic, exceptional problem-solving abilities, and a collaborative approach to achieving team goals. Adaptable and eager to leverage a diverse skill set to drive growth and innovation in a dynamic new role.
*Artisan
2023 – Present
-Create handcrafted crochet and macramé products with attention to quality and detail.
-Manage customer orders and ensure timely completion of products.
*Online Seller (Freelance)
2012 – Present
-Manage online sales, customer inquiries, order processing, and deliveries.
-Maintain inventory and provide excellent customer service.
*Princeton Motor Center, Parañaque City
(July 2014 – February 2017)
-Supervised daily sales operations and sales staff.
Assisted customers and monitored sales performance.
(November 2011 – July 2014)
-Coordinated with insurance companies regarding clients' entitlements.
-Processed and monitored insurance claims.
Eperformax, Makati City
*Customer Service Representative
(March – June 2011)
-Provided solutions and support to clients regarding debit and credit card transactions.
*Nebchil Foods Corporation, Parañaque City
(2009 – 2011)
-Supervised inventory and commissary operations.
-Monitored stocks and prepared inventory reports for branch distribution.
*St. Catherine of Siena School, Sta. Maria, Bulacan
(April 2004 – March 2005)
-Prepared lesson plans and guided students in their academic development.
*Sure Express Worldwide, Parañaque City
(January – September 2003)
-Supervised daily branch operations and ensured efficient customer service.
*R's Print and Copy Shop, Sta. Maria, Bulacan
(July 2001 – January 2003)
-Encoded documents accurately and maintained organized records.
*Mang Inggo's Food Corporation, Parañaque City
(October 1998 – December 2000)
-Maintained inventory records and monitored stock levels.
'Kaijon Japanese Restaurant and Sushi Bar
Sta. Maria, Bulacan
(November 1996 – November 1998)
-Supervised store operations, staff, inventory, and customer service.
Bachelor of Science in Medical Technology
Emilio Aguinaldo College – Manila
1992 – 1995
St. Paul College of Bocaue
Bocaue, Bulacan
1988 – 1992
St. Paul School
Sta. Maria, Bulacan
1982 – 1988
