Malou Samson

Asst Manager / Makeup Advisor / Sales Associate with 15+ years of experience.

Asst Store

Manager with knowledge to coach the team to achieve exceptional customer service standards in partnership with the store manager. Oversee the operations and commercial practices of the store, both front and back to house, whilst maintaining harmony and efficiency on the shop floor. Encouraged to lead and drive a customer focused store experience on a day-to-day basis. And help to ensure the development of consumer loyalty and awareness to help build the brand.

Assistant Manager - The Body Shop, Alshaya Group W.L.L. - Bahrain

(2011-03 - 2022-11)

• Provide personalized, friendly service that reflects The Body Shop's values and helps customers find the right products for their needs.
• Demonstrate strong knowledge of skincare, body care, and cosmetics; educate customers on ingredients, usage, and ethical sourcing.
• Support the achievement of store sales goals through effective communication, upselling, and teamwork.
• Maintain attractive and brand-compliant displays and ensure the store environment is clean, welcoming, and aligned with campaign themes.
• Assist with inventory, restocking, and daily operational tasks such as tills, opening/closing duties, and health & safety procedures.
• Work collaboratively with colleagues, participate in training and meetings, and support a positive and inclusive workplace.

Sales Associate - Bossini, Al Rashid Group - Bahrain

(2006-11 - 2009-08)

• Welcome customer professionally and efficiently
• Assisting customer determined what they need
• Preparing all promotional items in a specific location.
• Displaying all promotional material and displays.
• Merchandised stocks and replenished the selling floor constantly.
• Process cash, checks, and credit card transactions.
• Participate in year-end inventory and cycle count.
• Manage day to day administrative responsibilities associated with my role

Undergraduate - Hotel Restaurant Management - Philippines Women's University