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Mancera Marwin

Mancera Marwin

BS Information Technology student with experience in technical support, network infrastructure, customer service, and system development

Talent
Manila, National Capital RegionMember since May 31, 2026
Hardware & Software TroubleshootingNetwork Infrastructure (LAN/WAN, Cabling, Basic Routing)Windows OS (Windows 10/11, Tiny10)Basic Firewall & Network ConfigurationLaptop/Desktop Repair (Lenovo ThinkPad series)Microsoft Office (Word, Excel, PowerPoint)Ticketing & End-User SupportHTMLCustomer Service Representative | FoundeverJust Eat Canada Customer CareJohn Lewis & Partners Webchat Support
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Hardware & Software TroubleshootingNetwork Infrastructure (LAN/WAN, Cabling, Basic Routing)Windows OS (Windows 10/11, Tiny10)Basic Firewall & Network ConfigurationLaptop/Desktop Repair (Lenovo ThinkPad series)

About

BS Information Technology student with experience in technical support, network infrastructure, customer service, and system development. Skilled in hardware/software troubleshooting, end-user support, and web-based system development.

Experience

IT Support Intern (Network Infrastructure, Hardware & Software) - PHINMA Properties

(2025-09 - 2025-11)

NETWORK INFRASTRACTURE IT SUPPORT

IT Technical Support Intern (Hardware & Software) - Rizal Technological University Management Information System Office (MISO)

(2025-01 - 2025-08)

TECHNICAL SUPPORT

Customer Service Representative | Just Eat Canada Customer Care - Foundever (SITEL)

(2024-08 - 2025-01)

BUSINESS PROCESS OUTSOURCING | CUSTOMER SERVICE REPRESENTATIVE

  • Food Delivery Account

Customer Service Representative | John Lewis & Partners Webchat Support - Foundever (SITEL)

(2023-09 - 2024-01)

BUSINESS PROCESS OUTSOURCING | CUSTOMER SERVICE REPRESENTATIVE

Online Marketer - Meta (Facebook)

(2022 - 2022)

ONLINE MARKETER | (FACEBOOK) META ADVERTISMENT

  • Graphic Designer
  • Video Editor
  • Creative Advertising

Real Estate Agent - JCO GOLD REALTY

(2022 - 2022)

REALESTATEAGENT

  • Sale Expertise
  • Property Endorser

Education

Bachelor of Science in Information Technology (BSIT) - Information Technology (2022 - 2026)

Senior High School - Information and Communication Technology (ICT) Strand (2019 - 2021)

Skills

network infrastructurecustomer serviceand system development

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