Marc Jason Tizon
IT professional with hands-on experience in manual QA testing, project tracking, and user-facing compliance follow-up
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About
IT professional with hands-on experience in manual QA testing, project tracking, and user-facing compliance follow-up gained from a live warehouse-to-store deployment project. Comfortable working with structured reports, coordinating remediation with technical teams, and communicating clearly with end users on status, issues, and required actions. Strong attention to detail and documentation habits, with a foundation in networking and hardware/software troubleshooting.
Highly trainable, dependable, and committed to giving my best effort to contribute to the company's success.
Experience
IT Quality Assurance - Wilcon Depot Inc. - Quezon City
(2025-01 - 2025-06)
- Tracked and monitored deployment status of iTMS, a warehouse-to-store order tracking system, reporting progress to the IT department.
- Processed CRF and Work Order documentation, following up with users to close out issues and confirm compliance.
- Performed manual testing of web application features and logged defects for developer remediation.
- Coordinated with developers on debugging, tracking fixes through to resolution.
- Communicated with end users on concerns, clarifications, and feature requests, acting as the link between the technical team and the business.
- Prepared and delivered project demonstrations and summary reports to stakeholders.
Android Development Intern - BSTECH Solutions - Calasiao, Pangasinan
(2022-12 - 2023-04)
- Built and customized a new version of an Online Public Access Catalog (OPAC) app, including original UI design.
IT & Admin Support (LGU Program) - LGU Dagupan City - Dagupan City, Pangasinan
(2019-04 - 2022-06)
- Performed hardware and software troubleshooting for office equipment and end users.
- Handled data entry and basic networking support tasks.
- Processed government ID requests, requiring accuracy and attention to detail.
Education
Bachelor of Science in Information Technology - Information Technology - PHINMA University of Pangasinan (2019-06 - 2023-06)
TVL – ICT Strand, focus on Computer Programming - Information and Communication Technology - PHINMA University of Pangasinan (2017-06 - 2019-04)
