Maria Veronica Abrera

Motivated and dependable professional seeking an entry-level Virtual Assistant opportunity. Although new to working as a VA, I bring practical experience in administration, customer service, HR support, documentation, scheduling, records management, payroll, and finance. I am organized, willing to learn new tools and processes, and committed to providing accurate and professional remote support.

HR AND ADMIN GENERALIST - ECOSSENTIAL FOODS CORPORATION

(2021 - 2026)

• Supported recruitment, onboarding, employee relations, payroll and benefits administration.
• Handled documentation, scheduling, coordination, reporting and general administrative tasks.
• Maintained records and supported compliance activities.

ADMIN STAFF - MAKATI SHANGRI-LA HOTEL

(2019 - 2021)

• Answered and directed phone calls and inquiries.
• Planned meetings, prepared minutes, reports and maintained filing systems.
• Maintained contact lists, booked travel arrangements and processed expense reports.
• Supported daily office administration and coordination.

COLLECTION ASSOCIATE - ASIA LINK

(2018 - 2019)

• Handled customer calls, payment-related requests and account inquiries.
• Answered questions, resolved complaints and escalated concerns when needed.
• Used professional written and verbal communication with customers.

HR GENERALIST - EHOME GENERAL MERCHANDISE

(2016 - 2018)

• Supported recruitment, onboarding, training and employee records management.
• Processed DTR, payroll and employee government requirements.
• Prepared HR documents, reports and compliance submissions.

ACCOUNTING STAFF - MERRIAM WEBSTER BOOKSTORE

(2012 - 2013)

• Maintained financial records and supporting documents.
• Processed accounts receivable, accounts payable, payroll and expense summaries.
• Assisted with bank reconciliation and preparation of approved disbursement checks.

Bachelor of Science in Business Administration - Banking and Finance (2007 - 2011)