Alejandro Legaspi

Motivated and adaptable individual seeking an entry-level online chatting or virtual assistant position. I am a quick learner with strong communication skills, a professional attitude, and a willingness to learn new tools and processes. Although I am new to professional chatting, I am confident in my ability to adapt quickly, follow instructions, communicate respectfully, and provide a positive experience to customers.

HVAC Technician / Operations Support

(2010-01 - 2020-12)

• Coordinated with clients and team members to ensure smooth completion of service requests.
• Used basic computer applications for encoding, record keeping, communication, and administrative tasks.
• Communicated with clients through phone and messaging platforms to provide updates and address concerns.
• Encoded and maintained service records, client information, and other work-related data.
• Built and maintained good relationships with clients through clear and respectful communication.
• Handled client concerns, inquiries, and service requests professionally.
• Managed day-to-day HVAC operations and coordinated work activities.

College Undergraduate - Electrical Engineering - Samson College of Science and Technology (2005-01)