Senior Quality Analyst at Lenovo PCCW Solutions Philippines Inc. (2022-06 – 2026-02)
Conduct QA audits, manual software testing, and facilitate User Acceptance Testing with Business Users.
- Conduct QA audits by reviewing executed test cases from the testing team to ensure accuracy and compliance
- Conduct Reports Analysis
- Experiences in ISTQB-aligned testing practices
- Handle manual software testing of various software applications developed to ensure it meets the standard and requirement of the clients
- Create test cases based on Business requirements
- Prepare testing documents for Entry and Exit Criteria
- Facilitate User Acceptance Testing (UAT) with Business Users
- Execute all assigned test cases
- Attended Daily Triage meeting with Developer for defect resolution
- Logs and monitor detailed incident ticket in JIRA Tool
- Mentoring and collaborate with other team members to meet daily testing target
- Prepares UAT Test Certificate for Business Sign-off
- Conduct Shallow and Regression Testing
- Monitor Maintenance in Production environment
- Sent Daily Testing status report to Project Team, Business Team and Stakeholder
- Assisted the PH Team Lead with administrative tasks and other support duties as required
Lead Quality Assurance Analyst at Globe Telecommunication Company (2016-09 – 2022-06)
Oversaw execution and completion of test activities, managed QA resources, and coordinated test strategies.
- Oversees execution and completion of test activities
- Participated on Test preparation Walkthrough, Project Kickoff, Peer review prior on test execution
- Prepares and consolidates the Test Plan and Test Scripts
- Coordinates with Test Managers regarding test strategies
- Validates completion of test environment set-up
- Creation of Traceable Matrix to be used for testing execution
- Conducts different phases of manual testing according to the agreed functionalities
- Updates Project team members on the progress of test activities
- Raises to Project Manager issues encountered during testing that may have impact on the overall project timeline, quality, and cost
- Ensures resolution of Severity 1 and 2 defects and issues prior turnover to UAT
- Mentored Junior QA in testing activities and monitored testing performance
- Managed maximum of 5-6 QA resources
- Attended Retrospective with Project team after Sprint completion
Quality Assurance Analyst at Globe Telecommunication Company (2013-09 – 2016-09)
Reviewed requirements, created test cases, executed manual testing across web and mobile applications, and managed defect tracking.
- Review requirement documents submitted by Business Analyst or QA lead
- Create Test Cases based on the requirements
- Prepares Test Data prior start of test execution
- Execute all assigned test cases
- Test Web-based designed Programs / Web-based Application (GUI Applications) / Mobile Applications (IOS and Android)
- Logs result and defects encountered during testing (e.g. tools like Jira Bug Tracker Tool)
- Performs Manual System, Performance, Regression, Shallow Testing, etc.
- Escalates bug to QA Lead and Application Developer
- Re-test fixed defects and verifies defects for closure
- Keeps track of whatever changes made in the requirements & updates test cases accordingly
- Engages in test estimation on test activities with the QA Lead
- Prepares Test Status Report and QA Test Certificates
Quality Assurance Analyst at Philippine Long-Distance Telecommunication Company (PLDT) (2011-10 – 2013-09)
Created Requirements Traceability Matrix, executed manual test cases, and supported UAT and post-implementation testing.
- Create a Requirements Traceability Matrix (RTM) based on Business User Requirements
- Create Test Cases and Test Scripts
- Execute manual test cases during Systems Acceptance Test (SAT) and Integration Acceptance Test (IAT)
- Log defects and provide detailed information regarding errors encountered during test execution
- Coordinate closely with the development team for faster resolution of reported incidents
- Retest and verify defects up to ticket closure
- Participate in checkpoint meeting and defect discussions
- Prepare daily progress and defects report (End of day report)
- Accomplish test acceptance reports with proper sign off from users and/or testers
- Support during User Acceptance Testing (UAT) and Post Implementation Testing (PIT)
- Test Web-based and Mobile applications (IOS and Android) designed Programs
- Responsible for PLDT promo campaign, validate qualified raffle entries and winners based from system generated files
- Performs other tasks that may be assigned from time to time
Quality Assurance Analyst at AXA Life Insurance (Philippines) (2011-07 – 2011-10)
Executed UAT scenarios across insurance processes and managed test documentation and defect tracking.
- Execute tasks outlined in the project implementation schedule
- Executed UAT scenarios across key insurance processes, including policy management, claims processing, payments and financial transactions, regulatory compliance, and customer experience validation
- Consolidate bug reports and prepare test documentation in Excel
- Track and manage defects throughout the testing cycle
- Develop and review test specifications
- Perform re-testing based on corrected bug reports from developers
- Design, document, and submit test scenarios, cases, and scripts for approval to guide software development
- Define and execute comprehensive test cases
- Conduct User Acceptance Testing (UAT) in collaboration with the UAT team
- Create Testing Certificate for Business Signoff
- Ensure compliance with client testing standards and best practices
- Deliver high-quality, bug-free software products
